Website:
anpcarefoundation.org
Job details:
Results-driven Healthcare Operations Professional with 6+ years of experience in managing diagnostic centers, pathology laboratories, and healthcare operations. Skilled in end-to-end center management, team leadership, patient experience, operational excellence, and quality compliance.
Experienced in overseeing daily operations of radiology and pathology services, coordinating cross-functional teams, monitoring turnaround time (TAT), maintaining documentation, ensuring billing accuracy, inventory management, and regulatory compliance. Passionate about delivering exceptional patient care while driving operational efficiency and revenue growth.
Strong expertise in staff management, performance monitoring, customer grievance handling, MIS reporting, vendor coordination, quality assurance, NABH/NABL compliance, and business development initiatives. Adept at building relationships with doctors, hospitals, and corporate clients to improve service quality and increase patient footfall.
Always committed to creating patient-centric, efficient, and high-performing healthcare environments.
Key Skills
Healthcare Operations
Diagnostic Center Management
Pathology Operations
Radiology Operations
Team Leadership
Staff Management
Patient Relationship Management
Customer Service
Operational Excellence
Turnaround Time (TAT) Management
Quality Assurance (QA)
Quality Control (QC)
NABH & NABL Compliance
Biomedical Waste Management
Revenue Management
Billing & Cash Flow Monitoring
MIS Reporting
Inventory Management
Vendor Management
Business Development
Doctor Relationship Management
Healthcare Administration
Process Improvement
Training & Performance Management
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