Catch A Trip
Website:
catchatrip.in
Job details:
Employment Type: Full-Time | Hybrid / Work From Home
Location: Jaipur City
Working Hours: 10:00 AM – 7:00 PM
Weekly Off: Sunday
Experience: 2–4 years in Travel Operations / International Holiday Operations
About Catch a Trip
Catch a Trip creates customized international holidays, premium travel experiences, FIT holidays and high-value international travel packages designed around each traveller’s preferences, pace and style. We focus on personalized service, thoughtful planning and seamless execution from booking to the end of the journey.
Job Summary
We’re looking for a highly organized and detail-oriented Operations Executive – International Holidays to manage the complete operational lifecycle of bookings from pre-sales support and vendor coordination to post-sales execution and on-trip assistance.
This role goes beyond processing bookings it requires strong international travel operations knowledge, attention to detail, vendor management, commercial awareness and the ability to take complete ownership of multiple bookings simultaneously.
Key Responsibilities
• Support the Sales / Destination Expert team with quotation preparation, operational costing and service feasibility.
• Coordinate with hotels, DMCs, transport providers, activity suppliers and other vendors for rates and availability.
• Verify rates, inclusions, exclusions, cancellation policies, availability and booking conditions.
• Coordinate provisional bookings, blocking and final confirmations with vendors.
• Take complete operational ownership of bookings after client confirmation.
• Update and maintain accurate booking information in the CRM / internal systems.
• Coordinate hotels, transfers, activities, sightseeing, guides, transportation and other travel services.
• Prepare, verify and issue vouchers, booking confirmations and operational documents.
• Maintain booking checklists and ensure every booking has a clear status and next action.
• Coordinate with accounts for billing, payment status, vendor payments and financial documentation.
• Conduct accurate re-pricing for amendments, rate changes, currency fluctuations and client requests.
• Maintain strong vendor relationships and negotiate competitive rates and commercial terms.
• Coordinate with DMCs and overseas vendors during active trips.
• Handle operational issues including amendments, delays, cancellations, missed services and emergencies.
• Coordinate quick resolutions between clients, suppliers, DMCs and internal teams.
• Escalate critical operational issues to management immediately.
• Ensure final itineraries, vouchers and operational documents are accurate before client departure.
Preferred Qualifications
• 2–4 years of experience in travel operations, preferably international holidays.
• Strong knowledge of FIT and customized international holiday operations.
• Experience working with DMCs, hotels, transport suppliers, activity providers and international vendors.
• Good understanding of international hotel bookings, transfers, sightseeing, activities and package components.
• Hands-on experience with CRM / booking management systems.
• Strong knowledge of booking and voucher management, documentation and operational checklists.
• Experience with vendor coordination, negotiation, re-pricing and billing coordination.
• Understanding of hotel contracting, inventory, allotments, release dates and booking conditions is preferred.
• Strong attention to detail, numerical accuracy and follow-up discipline.
• Ability to manage multiple active bookings and deadlines simultaneously.
• Strong problem-solving, decision-making and crisis-management skills.
• Excellent communication skills in English.
• Hindi communication skills preferred; Marathi / Gujarati will be an added advantage.
• Proactive, organized and comfortable working under pressure during peak travel periods.
What We Offer
• Opportunity to work with a rapidly growing international travel brand.
• Exposure to premium and high-value international travel operations.
• Opportunity to work across multiple international destinations and travel suppliers.
• Significant responsibility and ownership across the complete booking lifecycle.
• Flexible Hybrid / Work From Home working environment.
• Performance-driven growth in a dynamic travel environment.
• Opportunity to grow into Senior Operations Executive / Operations Manager roles based on performance.
Why Join Catch A Trip?
Build your career with a growing international travel brand while gaining hands-on experience in travel operations, international destinations, vendor coordination and premium holiday execution.
If you’re organized, detail-oriented, love travel and enjoy solving problems to create seamless client experiences, we’d love to have you on the team.
Wish it. Trip it. 💫
Click on Apply to know more.