Director, Customer Success
NICE
- Experience
- 10+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- NICE CXone
- Genesys
- Five9
- Talkdesk
- Salesforce
- ACD
- WFO
- WEM
- Enlighten AI
- Analytics
About the role
Bachelor's degree in Business, IT, or related field; 10+ years in Customer Success, Account Management, or Professional Services in SaaS/CCaaS; 5+ years with NICE CXone or comparable platforms; proven success with large strategic enterprise clients; up to 25% travel.
About NICE
Software provider for customer experience, financial crime, and public safety.
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