About the role
5+ years customer-facing experience in Customer Success, client services, consulting, account management, or related post-sale role within SaaS, adtech, or martech; 3+ years hands-on digital advertising or programmatic advertising experience; strong understanding of campaign planning, audience strategy, targeting, pacing, optimization, reporting, measurement, and common advertising KPIs; ability to build trusted relationships with practitioners and executive stakeholders; analytical mindset; proven ability to manage risk, drive adoption, lead business reviews, and coordinate cross-functional work; excellent communication, presentation, project-management, and stakeholder-management skills.
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