About the role
Job Description: Business Systems Analyst IT
Company: NewJaisa Technologies
Department: Information Technology
Location: Bengaluru
Experience: Upto 3-4 Years
1. About the Role
NewJaisa Technologies is looking for a business analyst intern to support the analysis, improvement, and automation of business processes across the organization.
The intern will work with business stakeholders and the technical team to understand operational requirements, document workflows, analyze data, test system enhancements, and support the implementation of business solutions.
This role is suitable for candidates who enjoy solving problems, understanding how systems work, identifying inefficiencies, and converting ideas into structured solutions.
Prior experience in business analysis or ERP systems is not mandatory. However, strong analytical thinking, attention to detail, and the ability to learn quickly are essential.
2. Roles and Responsibilities
A. Business Requirement Gathering
Interact with business teams to understand existing processes, operational challenges, and improvement requirements.
Ask relevant questions to clarify requirements and identify missing information.
Convert business requirements into structured notes, functional requirements, and actionable tasks under guidance.
Identify process gaps, exceptions, dependencies, and opportunities for automation.
Assist in preparing user stories and acceptance criteria.
B. Process Mapping and Documentation
Document existing business processes and proposed improvements.
Prepare process flowcharts, workflow diagrams, SOPs, and requirement documents.
Maintain clear documentation of business rules, validations, and expected system behavior.
Update documentation based on stakeholder feedback and changes in requirements.
Ensure that documented requirements are understandable to both business users and developers.
C. Functional Testing and Validation
Prepare and execute test cases for ERP enhancements, internal tools, and business applications.
Test normal workflows, invalid inputs, boundary conditions, and exceptional scenarios.
Identify defects, document reproduction steps, and communicate findings to the technical team.
Verify bug fixes and perform regression testing where required.
Assist business users during User Acceptance Testing (UAT).
D. Data Analysis and Reporting
Use Excel or Google Sheets to analyse operational data, identify discrepancies, and prepare reports.
Write basic SQL queries to retrieve and validate data from databases.
Assist in investigating data mismatches and identifying possible root causes.
Support the preparation of operational reports and KPI tracking.
E. Project and Automation Support
Assist in ERP enhancements, workflow automation, and system integration projects.
Coordinate with developers and business stakeholders to clarify requirements and track pending tasks.
Research potential solutions and evaluate tools that may improve operational efficiency.
Use AI tools to assist with research, documentation, and test-case generation, while independently validating the results.
Track assigned deliverables, communicate blockers, and follow through on tasks until completion.
3. Minimum Qualifications
Educational background
Currently pursuing or recently completed a bachelor's degree in engineering, computer applications, information technology, or a related discipline.
Final-year students and recent graduates are encouraged to apply.
MBA from Good College is Mandatory
Mandatory skills and competencies
Logical and analytical reasoning: Ability to break down unfamiliar problems, recognise patterns, and arrive at logical conclusions.
Critical thinking: Ability to question assumptions, identify inconsistencies, and evaluate whether a solution makes sense.
Attention to detail: Ability to spot missing information, incorrect values, and overlooked conditions.
Communication: Ability to understand instructions, ask relevant questions, and explain findings clearly in English.
Basic computer proficiency: Comfortable using spreadsheets, documents, and presentation tools.
Learning ability: Willingness to learn new software, business processes, and technical concepts.
Ownership: Ability to complete assigned tasks, incorporate feedback, and communicate progress without repeated follow-ups.
Prior experience with SQL, Excel, ERP systems, APIs, or software testing is beneficial. Candidates who demonstrate strong analytical ability and a willingness to learn may be considered even if they lack experience in these areas.
4. Preferred Skills
Basic Excel or Google Sheets formulas, filtering, sorting, and lookups.
Introductory SQL knowledge.
Familiarity with flowcharts, process mapping, or structured documentation.
Basic understanding of software applications and databases.
Exposure to AI tools and the ability to validate AI-generated outputs.
Academic projects, internships, or practical examples demonstrating problem-solving ability.
These skills are desirable, but advanced proficiency is not expected at the time of joining.
Selection Process
Round 1: Analytical and Critical Thinking Test
A timed assessment covering logical reasoning, numerical reasoning, data interpretation, identifying inconsistencies, and business problem-solving.
Round 2: Case Study - Actual Business Situation
Candidates receive a simple business problem and are asked to identify missing information, map the workflow, identify possible exceptions, and explain a proposed solution.
Round 3: Basic Technical Assessment
A practical evaluation of spreadsheet skills and, where applicable, basic SQL and data validation.
Round 4: Discussion
Assess communication, learning agility, response to feedback, attention to detail, and willingness to take ownership of assigned tasks.
What We Expect From the Candidate
We do not expect an intern to know every tool or business process from day one. We expect someone who can think logically, ask the right questions, learn from feedback, document work clearly, and progressively take ownership of assigned responsibilities.
The objective of the internship is to develop the candidate into a capable business analyst who can independently manage defined requirements, documentation, testing, and process improvement activities over time.
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