Network Engineer
Insight Global
- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
About the role
Insight Global
Website:
insightglobal.com
Job details:
Key Responsibilities:
- Helps customers to plan, design, and implement Cisco products, services and solutions
- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
- Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports pre-sale activities and translates business requirements into solution design
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
- Ability to communicate and direct on-site personal during implementations.
- Work directly with onsite technicians to install equipment.
- Ability to work with Jira and provide daily status reports.
- Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.
- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
- Builds and/or leverage test environments as required to resolve complex problems and compatibility issues.
Requirements:
- Bachelor’s Degree in Computer Science or related field
- Experience with Catalyst Center, Catalyst SDWAN, SDA deployments, Fabric Enabled Wireless including Fabric In A Box.
- Level 3: 3-6 years of relevant work experience
- Level 4: 5-8 years of relevant work experience
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