Sr. Manager, Customer Communication & Support
Neptune Technology Group
- Experience
- 7+ yrs
- Location
- Tallassee or Duluth or Mississauga or United States or Canada
- Job type
- Full-time
Required skills
- CRM
- ticketing systems
- scheduling systems
About the role
Bachelor's degree in related field or equivalent; 7+ years customer support/contact center/field service coordination experience including 3+ years people management; utilities/telecom/technical field services preferred; CRM/ticketing/scheduling platform experience preferred.
About Neptune Technology Group
Private Roper subsidiary providing water meters, AMR/AMI systems, software, and services to water utilities across North America.
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