Cart Geek
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Job details:
MS Dynamics 365 F&O Functional Consultant – Support & Change Management Mumbai, Goregaon
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Job Summary:
We are seeking a dynamic and detail-oriented MS Dynamics 365 F&O Functional Consultant to join our support and change management team. The ideal candidate will have hands-on
experience in supporting live MS Dynamics 365 F&O environments, managing change requests, and
ensuring smooth business operations through effective issue resolution and process
enhancements.
Experience Required: 2 to 5 Years
Location: [Mumbai – Onsite]
Employment Type: Full-Time
Key Responsibilities:
- Provide functional support for MS Dynamics 365 F&O modules including Finance, Procurement, Inventory, and Supply Chain.
- Manage and resolve incidents, service requests, and change requests in a timely manner.
- Conduct impact analysis for proposed changes and ensure alignment with business processes.
- Collaborate with business users to gather requirements and translate them into functional specifications.
- Configure and test changes in MS Dynamics 365 F&O, ensuring minimal disruption to operations.
- Work with technical teams to implement and validate system changes.
- Maintain documentation for support activities, change logs, and configuration updates.
- Participate in user training, UAT, and post-deployment support.
- Monitor system performance and proactively identify areas for improvement.
Required Skills & Qualifications:
- 2–5 years of experience in a functional support role with MS Dynamics 365 F&O or Dynamics AX.
- Strong understanding of ERP business processes in finance and operations.
- Experience in issue resolution, change management, and system configuration.
- Familiarity with Lifecycle Services (LCS), Azure DevOps, and ticketing systems.
- Excellent communication and stakeholder management skills.
- Bachelor’s degree in Business, Finance, IT, or a related field.
Preferred Skills:
- Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310).
- Exposure to Power Platform, SQL, or reporting tools like Power BI.
- Experience in ITIL-based support environments.
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Notice PeriodImmediateUpto 15 days1 month2 months3 months
Total ExperienceFresher0 to 1 years1 to 2 years2 to 3 years3 to 4 years4 to 5 years5 to 6 years6 to 7 years7 to 8 years8 to 9 years9 to 10 years10+ years
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