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Job Description – Merchandising Analyst Marketplace Integrations & E-Commerce Operations
Location: [West Delhi Office]
Experience: 2–3 Years
Department: E-Commerce Operations
Employment Type: Full-Time
Job Overview
We are looking for a detail-oriented and technically proficient Merchandise Analyst with 2–3 years of experience in e-commerce operations, marketplace integrations, product catalog management, and backend support.
The ideal candidate should have hands-on experience working with Shopify and marketplace integration platforms such as Rithum, Mirakl, Radial, Walmart Marketplace, StockX, and similar platforms. The candidate should be comfortable managing advanced product specification sheets, catalog uploads, product data, inventory synchronization, and troubleshooting backend issues across multiple sales channels.
Key Responsibilities
1. Marketplace Integrations & Channel Management
- Manage marketplace integrations through Shopify and platforms such as Rithum, Mirakl, Radial, Walmart Marketplace, StockX, and other relevant channels.
- Monitor product listings, inventory synchronization, order flow, and data consistency across integrated marketplaces.
- Troubleshoot listing errors, integration failures, inventory mismatches, and other backend issues.
- Coordinate with internal teams and platform support to resolve technical and operational issues.
2. Product Catalog & Listing Management
- Prepare, maintain, and update advanced product specification sheets and catalog data.
- Perform bulk catalog uploads, product onboarding, listing updates, and product attribute mapping.
- Ensure accuracy and consistency of SKUs, style numbers, product descriptions, pricing, images, and other product attributes.
- Identify and correct listing errors, missing attributes, and data discrepancies.
3. Shopify & Backend Operations
- Manage product data and related backend operations through Shopify.
- Support marketplace connectivity, product feed management, and inventory updates.
- Monitor product availability and ensure accurate inventory synchronization across sales channels.
- Investigate and resolve backend issues affecting product visibility, listing status, and order processing.
4. Data Analysis & Reporting
- Use Microsoft Excel and Google Sheets to manage large product catalogs and analyze operational data.
- Work with advanced Excel functions such as VLOOKUP/XLOOKUP, Pivot Tables, and data validation.
- Prepare reports on listing performance, catalog accuracy, inventory discrepancies, and integration issues.
- Maintain operational documentation and standard operating procedures.
Required Skills & Qualifications
- 2–3 years of experience in merchandise analysis, e-commerce operations, marketplace management, or catalog operations.
- Hands-on experience with Shopify and marketplace integration platforms.
- Familiarity with platforms such as Rithum, Mirakl, Radial, Walmart Marketplace, and StockX.
- Experience with advanced product specification sheets, bulk catalog uploads, and product attribute mapping.
- Strong knowledge of Microsoft Excel and Google Sheets.
- Good analytical skills, attention to detail, and problem-solving ability.
- Ability to manage multiple marketplaces, large product catalogs, and competing priorities.
- Good written and verbal communication skills.
Preferred Qualifications
- Experience in fashion, apparel, footwear, or wholesale merchandise operations.
- Understanding of marketplace product feeds, API-based integrations, and inventory synchronization.
- Experience troubleshooting rejected listings, SKU mapping issues, and catalog errors.
- Familiarity with ERP systems and third-party e-commerce integration tools.
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