DrSafeHands
Website:
drsafehands.com
Job details:
Company Description DrSafeHands is a pioneer in sexual health, specializing in testing and treatment for sexually transmitted infections (STIs). The organization offers confidential lab services, in-person consultations at select locations, and online advice from qualified doctors supported by trained counselors. Individuals can access free home sample collection or visit partner labs at convenient centers. DrSafeHands operates across India through a network of 4,000+ sample collection centers in more than 100 cities, making quality sexual healthcare accessible, private, and reliable for diverse communities.
Role Description This is a full-time, on-site Medical Receptionist role based in Bengaluru. The Medical Receptionist will be responsible for greeting and registering clients, managing front desk operations, and ensuring a welcoming, confidential environment. Daily tasks include scheduling and confirming appointments, handling phone calls and inquiries, coordinating with medical staff, and maintaining accurate patient records. The role also involves managing waiting room flow, assisting with basic administrative duties such as filing and data entry, and adhering to privacy and safety protocols. The Medical Receptionist will work closely with clinicians and counselors to support efficient clinic operations and a respectful experience for all visitors.
Qualifications
- Strong front desk and Receptionist Duties skills, including client greeting, registration, and basic administrative support.
- Proficiency in Appointment Scheduling and calendar management, with attention to accuracy and time management.
- Excellent Phone Etiquette and interpersonal communication skills for handling inquiries and coordinating with staff.
- Familiarity with Medical Terminology and basic Medical Office procedures, or willingness to learn quickly.
- Good computer skills, including use of scheduling software, email, and electronic record systems.
- Ability to maintain confidentiality, demonstrate empathy, and interact professionally with diverse clients.
- Prior experience in a healthcare or clinic setting is preferred but not mandatory.
- Minimum of a high school diploma; a diploma or degree in healthcare administration or a related field is an advantage.
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