SFL Hearing Solutions
Website:
soundforlife.in
Job details:
Company Description SFL Hearing Solutions Private Limited is one of the fastest growing multi-level, multi-brand chains of hearing healthcare clinics with operations across India. The company focuses on delivering superior hearing care services in a retail clinic environment. Its mission is to become the leading hearing care retail chain in the country. SFL Hearing Solutions is dedicated to making “Better Hearing Everyday” a reality for people everywhere by combining professional expertise with accessible, high-quality care.
Role Description The Front Desk Receptionist is a full-time, on-site role based in Mumbai. The role involves welcoming clients, managing check-ins and check-outs, and ensuring a smooth front office experience at the clinic. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining accurate patient records and logs. The Receptionist will handle basic clerical duties such as filing, data entry, and managing correspondence, while coordinating with audiologists and other team members to support clinic operations. The role also includes handling customer concerns professionally, guiding visitors through procedures, and maintaining a clean, organized reception area.
Qualifications
- Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, appointment scheduling, and basic administrative tasks.
- Candidates should possess excellent Phone Etiquette and Communication skills to respond to calls, provide information, and interact clearly with clients and colleagues.
- Candidates should possess solid Customer Service skills to welcome visitors, address queries, and ensure a positive experience for clients and their families.
- Candidates should possess basic computer literacy and familiarity with office software or clinic management systems.
- Candidates should possess a professional demeanor, punctuality, and the ability to work in a healthcare environment with empathy and confidentiality.
- Prior experience in a clinic, hospital, or customer-facing front desk role is preferred but not mandatory.
- A minimum of a high school diploma or equivalent is required; additional certification in office administration or related fields is an advantage.
- salary 15-18k
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