AuxoAI
Website:
auxoai.com
Job details:
About the Role We're looking for an experienced MDM professional to manage and improve master data across customer, product, entitlement, hierarchy, subscription, contract, billing, and revenue domains — supporting Customer 360, product catalog, and quote-to-cash processes across CRM, CPQ, billing, and ERP systems.
Key Responsibilities
- Manage and improve master data across customer, product, entitlement, account hierarchy, catalog, subscription, contract, billing, and revenue domains
- Configure and support MDM platform capabilities — data models, match/merge, survivorship, hierarchy management, validation, workflows, and data quality rules
- Support integration of master data between MDM platforms and Salesforce CRM/CPQ/Revenue Cloud, billing, ERP, data lake, and reporting platforms
- Support customer golden record creation, account hierarchy management, deduplication, and Customer 360 enablement
- Support product taxonomy and catalog data for CPQ bundles, pricing/eligibility rules, and quote-to-cash automation
- Maintain entitlement and subscription data — customer-to-product mappings, lifecycle status, renewals, amendments, and install base visibility
- Perform data profiling, cleansing, reconciliation, validation, and root-cause analysis across systems
- Document data definitions, business rules, source-to-target mappings, lineage, and stewardship processes
- Partner with Sales Ops, Revenue Ops, Finance, Product Ops, Customer Success, IT, and Data Governance teams
Requirements
- 7+ years in master data management, data governance, data quality, or related data/revenue/sales/product operations roles
- Hands-on experience with an MDM platform (Informatica MDM, Informatica IDMC, Reltio, or comparable)
- Experience in a SaaS, subscription, technology, or enterprise software environment
- Working knowledge of CRM, CPQ, quote-to-cash, order-to-cash, billing, entitlement, subscription, contract, or revenue processes
- Experience with customer master, product master, catalog, account hierarchy, entitlement, subscription, or revenue data
- Understanding of golden record, match/merge, survivorship, reference data, hierarchy management, and stewardship workflows
- Strong analytical skills to investigate data issues across processes and systems
- Experience with data profiling, cleansing, standardization, deduplication, validation, and remediation
- Strong documentation, communication, and stakeholder management skills
Good to Have
- Experience with Salesforce CRM, CPQ, Revenue Cloud, or the broader Salesforce data model
- Experience integrating MDM platforms with Salesforce, CPQ, billing, ERP, or data warehouse/lakehouse environments
- Experience with Informatica Customer 360/Product 360/Reference 360/Cloud Data Quality, or Reltio Connected Data Platform
- Familiarity with APIs, batch/event-driven integrations, data pipelines, lineage, and metadata management
- Experience with CPQ product structures, bundles, pricing, contracts, assets, subscriptions, and renewals
- Familiarity with ASC 606, IFRS 15, revenue recognition, and SOX controls
- Experience with SQL, Excel, BI tools, data profiling tools, or cloud data platforms
- Experience supporting quote-to-cash transformation, M&A data onboarding, or data modernization initiatives
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