Carlsberg Group
Website:
carlsberggroup.com
Job details:
Job Description – Manager People & Culture
Primary Purpose of Role
➢ To effectively partner the sales team in the region and building the right values-based culture
➢ Responsible for driving core HR processes efficiently and effectively with the sales team to create healthy work environment.
➢ Ensure capability building for the sales team as per development needs & company priorities
➢ Drive effective communication and engagement to ensure that the team is motivated to deliver Key Relationships (Who does the role interact with?)
Internal
Sales team across levels, Region Business Head, National Sales HR Head, Region & Corporate HR team (C&B, L&D, TM)
External
Contract Manpower, External Manpower Agency Key Responsibilities / Accountabilities:
Ensure flawless execution of the following core people processes.
Recruitment
➢ Responsible for sales recruitment in the Region
➢ Own the staffing and recruitment process from end to end (manpower planning, sourcing,
joining on Boarding, induction) for the region.
➢ Internal Job Posting – Own up the IJP for the region
➢ Maintain employee number as per the AOP and track it on a monthly basis
➢ Ensure minimal man-day loss on account of employee exit and replacement, quick turnaround
➢ Bring in diversity of talent in the team by hiring diverse workforce from different facets
➢ Ensure that the Exit interview is done and analysis of same is fed back to the relevant process/ system
People Planning process
➢ Support the RBH in building people plan for the region team and ensure that the movements are in line with the people planning process. Implement the development action plan in line with employees.
Performance Management process
➢ Ensure goal setting of the sales team is completed in line with AOP, business & people priorities.
➢ Completion of other processes like Midyear reviews, Annual appraisal, Feedback discussions, Individual
Development plans are completed as per the HR calendar.
Employee Pulse Survey
➢ Ensure participation of employees in the survey
➢ Work closely with the managers to share scores, insights, create & drive action planning
➢ Drive execution of action plan in the region
Employee Engagement & Culture Building
➢ Be an employee champion - Reach out to the frontline to ensure good connect and resolve frontline issues in minimum time
➢ Own the R&R program for the region. Partner with the RBH to nominate the high performing sales employees for awards
➢ Own up the engagement agenda for the region as per the agreed plan and ensure high employee involvement
➢ Ensure that all relevant HR processes are communicated to the frontline and build a strong Employer Proposition.
➢ Drive the organizational Values and Code of Conduct to the frontline through appropriate communication, highlighting deviation and being the role model themselves.
Capability Building
➢ Drive organization capability agenda in partnership with RBH & NSHR
➢ Ensure employee development as per development needs highlighted through Performance management process & People planning. Follow 70:20:10 principle.
➢ Implementation of change initiatives and supporting continuous improvement in sales function.
➢ Facilitate delivery of development and training activities for employees and monitor effectiveness for business results as per the requirement.
Administration and MIS
➢ Generate, own and maintain various People Process reports/ records/ analysis. Send the reports to HO as per timelines and as required and drive appropriate action plans in partnership with RBH & NSHR
➢ Ensure that relevant HR Admin support is provided to the employees in a timely manner
➢ Own up the Third Party Resources : Process Ownership in coordination with Third Party Agency(T&E, Salary, Grievance handling etc)
Key Challenges in Achieving Goal(s): (What are the key challenges faced by this role in meeting it’s goals/objectives)
Adherence to highly regulated and complex industry
Qualifications and Experience:
Qualifications: PGDM / MBA in HR, with 6-8 years’ experience as HR Business Partner.
Location: Mumbai
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