Website:
ramaiahskillacademy.com
Job details:
Job Description: Manager – IT Application Services
As global supply chains realign, India is emerging as a critical hub for high precision manufacturing and deep science commercialization. Despite producing large number of Engineering graduates, traditional academic systems are not generating enough day one ready talent for complex hardware translation, defense manufacturing, semiconductor packaging and medtech devices.
Building on the Ramaiah Group’s 60 years legacy in higher education and research serving more than 18,000 students at any point in time, Ramaiah Institute for Advanced Skills and Technology (RAF) is launching a specialized deep science triad eco system in Bangalore. To close the gap between academic discovery, workforce readiness, and commercialization, we are executing a unique "triad" strategy designed to scale innovation in India.
The Triad Ecosystem:
This Ramaiah Institute for Advanced Skills and Technology (RAF) ecosystem forms a seamless pipeline spanning education, specialized skill development, and deep tech translation:
- Ramaiah Institute for Advanced Skills and Technology (RIASAT): The engine for industry-ready talent and real-world engineering. RIASAT is dedicated to upskilling engineers in specialized domains—including Master 3D Design, Advanced VLSI Design, Semiconductor Manufacturing, Embedded Systems, Precision Manufacturing, Quantum computing and Software Engineering. It simultaneously acts as an industrial R&D hub to deliver technology-driven consulting solutions for critical industries such as Aerospace, Defense, Semiconductor & Advanced Manufacturing, and Medtech.
- Ramaiah Institute of Science and Management (RISM): A Greenfield, Next-generation deemed university (under approval process). Through a strategic knowledge partnership with the State University of New York at Albany, RISM is dedicated to transforming STEM and Management education for the modern era.
- VYUHA Deep Science Translation Institute (VDSTI): The translational bridge driving innovation from concept to market. VYUHA provides disruptive technology solutions by creating a 360-degree ecosystem from learning to commercialization. The focus is on solving critical scientific and engineering challenges across Defense, Aerospace, Semiconductors, Embedded Systems, Medtech, AI, and Cybersecurity.
At Ramaiah Institute for Advanced Skills and Technology (RIASAT), Talent is at the core of all our People Strategy. The wide wealth of talent includes Research Scholars, Faculty members, Trainers, Deep Tech Engineers, Technologists, Corporate Leaders, Institutional administrators and best in class functional specialists.
To be a part of this phenomenal journey of transformation from better to best, do apply for the following open position at Ramaiah Institute for Advanced Skills and Technology (RAF) by mailing your Resume to talent@ramaiahacademy.com
Position Overview:
We are looking for an experienced and motivated Manager – IT Application Services to handle the technical administration and management of our Learning Management System (LMS). The ideal candidate will be the main technical contact between RIASAT and the LMS vendor. We want a professional with a solid understanding of IT systems, Cloud applications, LMS management, and vendor relations to ensure the LMS platform runs smoothly.
Additionally, Digital Workplace Engineer will also be responsible for designing, implementing, and managing modern digital workplace solutions that enhance collaboration, productivity, and user experience across the organization. This includes managing Networking, End user computing and platforms such as Microsoft 365, Teams, SharePoint, and other collaboration tools, ensuring secure and seamless access for employees.
Some understanding of Procurement of IT Infrastructure from Third party vendors would also be preferred.
Responsibilities
· Understand and manage the organization’s IT systems that support the LMS, including network, bandwidth, security, and user access.
· Oversee LMS performance to ensure it operates at its best.
· Manage HRMS support for entire Hire-to-Retire process lifecycle
· Coordinate the onboarding, uploading, and management of digital learning content from various content partners.
· Work with internal academic, operations, and technology teams to maintain smooth LMS operations.
· Manage Microsoft 365 suite, Teams, SharePoint, OneDrive, and related collaboration platforms.
· Drive adoption of digital tools through training, workshops, and user support.
· Ensure accessibility and usability for diverse user groups including faculty, students, and staff.
· Apply security best practices for identity and access management, data protection, and compliances.
· Monitor and enforce policies for secure collaboration and data sharing.
· Monitor system performance and user engagement metrics.
· Troubleshoot issues and optimize configurations for reliability and scalability.
· Work closely with IT teams / support departments, and administrative units to understand requirements.
· Provide Tier-3 support for complex digital workplace issues.
Requirements
• A bachelor’s degree in computer science, information technology, or a related field.
• 3 to 5 years of experience in technical infrastructure, enterprise applications, or LMS management.
• Proven experience with cloud-based applications and software-as-a-service (SaaS) platforms.
• Experience with implementation of Learning Management Systems or Student Information Systems is a must.
Preferred Skills
· Proven experience with an LMS in a higher education environment.
· Familiarity with SCORM, xAPI, LTI, and other xAPI standards is a plus.
· Experience working with multiple content providers and digital learning partners.
· Experience with cloud-based infrastructure (AWS, Azure, Google Cloud, etc.) is an advantage.
· Expertise in Microsoft 365, Teams, SharePoint, OneDrive, and related tools.
· Strong knowledge of identity management (Azure AD), security policies, and compliance frameworks.
· Familiarity with automation tools (Power Automate, scripting).
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