MORE ORGO PRIVATE LIMITED
Website:
omorganickitchen.com
Job details:
Location: Noida, Sector 2
Experience: 5+ Years
Working Days: 6 Days a Week
Industry: Organic Food / Homestyle Meals / F&B
As we scale, we are looking for a Business & Operations Manager who can take ownership of both business growth and operational execution. This is a role for someone who enjoys building things, solving problems and getting things done — not someone who wants a role limited to managing an existing process.
The Role
We are looking for a go-getter with strong F&B industry experience who can help us grow our business across B2B and B2C channels, while ensuring that the operations supporting that growth run smoothly.
The person will be responsible for identifying new business opportunities, developing corporate and institutional relationships, building partnerships, driving sales and ensuring seamless execution from order generation to delivery.
Key Responsibilities
Business Development & Sales
- Develop and execute strategies to grow B2B and B2C business.
- Identify and acquire new corporate clients, institutions, offices and other potential customers.
- Build relationships with corporates, event companies, caterers, event planners, corporate cafeterias and food service partners.
- Generate new leads, conduct meetings, make proposals and close business opportunities.
- Develop corporate meal, catering, event and bulk-order opportunities.
- Explore partnerships with relevant F&B and service businesses to create additional revenue channels.
- Maintain strong relationships with existing clients and identify opportunities for repeat and increased business.
- Track sales pipeline, conversions, revenue and business targets.
Operations Management
- Oversee day-to-day business operations involving the kitchen, customer service, order management and delivery teams.
- Ensure that customer orders are delivered on time and as per agreed quality standards.
- Coordinate between sales, kitchen, customer service and delivery teams.
- Plan and manage operations for bulk orders, corporate orders, events and catering requirements.
- Identify operational bottlenecks and implement practical solutions.
- Monitor customer feedback and ensure timely resolution of complaints and service issues.
- Work closely with the kitchen team to ensure consistency in quality, quantity, packaging and dispatch.
- Help create and improve SOPs and processes as the business grows.
Business Growth & Strategy
- Understand market trends, customer requirements and the competitive F&B landscape.
- Identify new products, services, customer segments and revenue opportunities.
- Analyze sales and operational data to identify what is working and where improvement is required.
- Work closely with the founders/management team on business plans and growth initiatives.
- Take ownership of agreed revenue and business development targets.
What We Are Looking For
We are looking for someone who:
- Has 5+ years of relevant experience, preferably in the F&B, food services, catering, cloud kitchen, corporate food or related industry.
- Has hands-on experience in B2B sales/business development within F&B.
- Has experience dealing with corporates, events, catering companies, institutions or food service partners.
- Understands how the F&B business works — from customer acquisition to kitchen execution and delivery.
- Has a strong sales and business development mindset and enjoys creating new business rather than simply managing existing accounts.
- Is comfortable managing multiple functions and teams in a fast-moving environment.
- Is highly hands-on and willing to step in and solve problems when required.
- Has strong communication, negotiation and relationship-management skills.
- Is comfortable working with targets, numbers and revenue responsibility.
- Can work effectively in a small/start-up environment where roles are not always rigidly defined.
- Has the ability to take an idea from “let's try this” to actual execution.
The Startup Mindset We Value
This role is best suited for someone who:
Sees an opportunity → makes the call → meets the customer → closes the deal → gets the team aligned → makes sure the order gets delivered.
We are looking for someone who is comfortable wearing multiple hats and believes that ownership is more important than job boundaries.
If you enjoy building business from the ground up, talking to customers, creating partnerships, solving operational challenges and seeing a direct impact of your work on revenue and growth, this could be the right opportunity for you.
Key Success Measures
Success in this role will be measured through:
- Growth in B2B and B2C revenue
- New corporate and institutional accounts acquired
- Corporate/event/catering partnerships developed
- Repeat business and client retention
- Conversion of leads into paying customers
- Operational efficiency and timely order fulfilment
- Customer satisfaction
- Ability to build scalable processes as the company grows
This is not a desk-only management role. It is a hands-on business-building role with responsibility for both growth and execution.
Click on Apply to know more.
