1. Results and Growth • Service delivery and customer satisfaction goals attainment
2. Consulting • Key team member responsible for all aspects of the project including scope definition, deliverables, milestone achievements and client communications. • Articulate solutions to ensure smooth implementation and timely delivery of projects • Analyse spreadsheets based financial plans and recommend best practices • Implementing budgeting, forecasts and reports within Planning solution • Design KPIs and metrics aligned to strategic objectives and design dashboards for different levels of the organization • Perform value driver analysis, scenario modelling, sensitivity analysis • Demonstrate strong functional and consulting knowledge to customers • Responding to customer support calls on phone and email • Liaise, whenever required, with Product Principal on all implementation and support issues
3. Sales • Presenting high quality, professional presentations and proposal materials • Build and use partner relationships and tools like Webinar, White papers, Articles etc to keep opportunity live and interested • Ready to wear multiple hats of Sales, Presales and Consulting to constantly keep the opportunity engaged
4. Reporting & Administration • Report on Implementation and consulting issues for on-going projects and suggested resolution choices and timelines
