Leap
Website:
leapscholar.com
Job details:
About the role:
As an Learning & Development Lead at Leap Scholar, you will be responsible for building and delivering impactful learning programs for our Study Abroad Counsellors. The role will focus on identifying capability gaps, developing relevant learning interventions, and using research and data to improve counsellor performance, with a preference for candidates having exposure to European study destinations.
The Charter for this role would include:
● Design and deliver training programs for Study Abroad Counsellors across counselling, destination, university and conversion skills.
● Identify capability gaps and develop targeted learning interventions based on business needs and performance data.
● Create engaging PPTs, training modules, assessments and learning content using relevant market research.
● Conduct research on international education trends, universities, courses and study destinations to keep training content relevant.
● Leverage LMS and CRM platforms to manage learning programs, track effectiveness and analyse counsellor performance.
● Track training effectiveness and learning outcomes through assessments, feedback and business performance metrics.
● Prepare L&D reports, dashboards and presentations to share insights and recommendations with stakeholders.
● Partner with cross-functional teams to drive learning outcomes and continuously improve counsellor capability.
Ideal Persona Would:
● Have 6–7 years of experience in Learning & Development, Training or Capability Development.
● Have proven experience in training Study Abroad Counsellors; international education experience is strongly preferred.
● Preferably have exposure to European study destinations/markets.
● Be strong in research, data analysis, PowerPoint and presentation creation.
● Have hands-on experience with LMS and CRM platforms.
● Be able to translate business requirements and data into practical and impactful learning interventions.
If you are passionate about building high-performing counselling teams and creating impactful learning experiences in the study abroad ecosystem, we encourage you to apply!
Click on Apply to know more.
