Avacend Inc
Website:
avacend.com
Job details:
Position Details
- Designation: L3 Engineer – R&S NCE
- Experience: 10+ Years
- Relevant Experience: 8+ Years
- Background: Candidates should have experience in a Service Provider (SP) environment
- Qualification: Graduate / Postgraduate
- Location: Gurgaon
- Budget: Up to 25 LPA
- Joining: Immediate Joiner / Candidates available within 15 days
Role & Responsibilities
- Act as the technical face to the customer, delivering high-quality network solutions and services.
- Handle complex technical issues, escalations, implementation, and migration activities.
- Work closely with Customer Support Engineers, TAC/HTTS, SEs, SDMs, partners, and internal Cisco teams.
- Manage customer expectations and build strong customer relationships.
- Handle multiple customer engagements involving network implementation and migration, remotely or onsite.
- Take ownership of project implementation, migration, and change activities.
- Prepare and review HLD, LLD, design recommendations, implementation plans, and change management plans.
- Build or use test environments to troubleshoot complex problems and compatibility issues.
- Support optimization, strategy, and deployment of Cisco network solutions.
- Share technical knowledge, best practices, and lessons learned with the broader team.
Technical Expertise – Routing & Switching
- Strong understanding of IP/TCP networking, routing, switching, and security concepts.
- Hands-on experience with Cisco Catalyst 9K family is mandatory.
- Knowledge of Cisco Catalyst 2K, 3K, 4K, and 6K platforms.
- Strong knowledge of IGP, OSPF, BGP, STP, RSTP, VTP, VSS, MSTP, LACP, and VLAN.
- Knowledge of BGP, OSPF, VPC, Multicast, STP, RSTP, MSTP, NAT, PBR, and HSRP.
- Knowledge of emerging technologies such as Cisco SDA/DNAC is preferred.
Desired Skills
- Strong hands-on experience in installation, configuration, commissioning, migration, and troubleshooting of network equipment.
- In-depth experience with Cisco Catalyst 9K installation, commissioning, and configuration – Mandatory.
- Strong understanding of Cisco switching platforms.
- Experience in upgrading network equipment and firmware.
- Ability to identify and replace faulty network hardware components.
- Experience in reporting network, configuration, and project status to key stakeholders.
- Excellent communication, coordination, analytical, and problem-solving skills.
- Ability to work effectively under pressure in a challenging customer-facing environment.
Interested Candidates
Interested candidates can share their updated resumes at the below email ID:
dhanesh.r@avacendsolutions.com
Click on Apply to know more.
