Service Desk Analyst
Kelli's
- Experience
- 2+ yrs
- Location
- Coppell, Texas, United States
- Job type
- Full-time
Required skills
- Windows 10
- Windows 11
- Microsoft 365
- Microsoft Outlook
- Microsoft Exchange Online
- Microsoft Teams
- Microsoft OneDrive
- Microsoft SharePoint
- MFA
- Jira Service Management
- Confluence
- Active Directory
- Entra ID
- NCR Counterpoint
- POS
About the role
2+ years help desk or service desk experience; Windows desktop/laptop troubleshooting; Microsoft 365 support; basic networking (TCP/IP, DNS, DHCP, Wi-Fi, VPN); ticketing system experience; strong customer service and communication skills.
About Kelli's
Family-owned wholesale gift distributor supplying hospital, hotel, pharmacy, casino, and independent gift shops.
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