Skytech Systems (I) Pvt. Ltd
Website:
skytechindia.com
Job details:
Company Description Skytech Systems (I) Pvt. Ltd. is a leading Indian distributor of analytical instruments and scientific equipment, established in 1993 to bring advanced global technologies to the local scientific community. The company provides quality control instruments, research equipment, and application support to QA/QC, R&D, and process functions across pharmaceutical, chemical, and related industries. Skytech Systems serves private and public testing laboratories, research institutes, and universities throughout India. In addition to equipment distribution, the company offers analytical equipment rentals, testing services, and conducts educational seminars and trainings to support customers’ technical and professional development.
Role Description This is a full-time, on-site Service Engineer role based in Bengaluru. The Service Engineer will install, commission, and maintain analytical instruments and scientific equipment at customer locations, ensuring reliable and safe operation. Daily responsibilities include diagnosing technical issues, performing preventive and corrective maintenance, and providing field service visits in line with service schedules and customer requests. The role involves delivering technical support and product demonstrations, maintaining service documentation, and coordinating with internal teams to ensure timely resolution of customer needs. The Service Engineer will also communicate clearly with clients, provide basic user training, and support continuous improvement of service processes.
Qualifications
- Candidates should possess strong Troubleshooting skills with the ability to diagnose and resolve technical issues on analytical instruments.
- Candidates should possess Field Service experience, including on-site customer support, installation, and commissioning of scientific equipment.
- Candidates should possess effective Communication skills for interacting with customers, preparing reports, and collaborating with internal teams.
- Candidates should possess Technical Support capabilities, including responding to service requests, guiding users, and escalating complex issues appropriately.
- Candidates should possess Maintenance & Repair skills for performing preventive maintenance, calibration, and corrective repairs in line with manufacturer guidelines.
- Diploma or bachelor’s degree in engineering (electronics, instrumentation, mechanical, or related field) or equivalent technical qualification.
- Experience working with analytical or laboratory instruments is highly beneficial.
- Ability to travel for customer visits, manage time effectively, and work independently in the field.
- Comfort with using service management software and basic documentation tools.
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