Website:
asirvadmicrofinance.co.in
Job details:
Company Description Asirvad Micro Finance Limited is a non-banking financial company (NBFC) that focuses on providing gold loan services to a wide range of customers. The organization aims to deliver accessible, reliable, and customer-friendly financial solutions to individuals and small businesses. Asirvad Micro Finance Limited emphasizes transparency, responsible lending practices, and efficient customer support. The company is available to customers through its toll-free number 18003093055, reflecting its commitment to accessible service and ongoing support.
Role Description The Junior Assistant role is a full-time remote position that supports daily operational and administrative activities within Asirvad Micro Finance Limited. Responsibilities include handling customer inquiries via phone or digital channels, providing basic information about gold loan products, and assisting with data entry and record maintenance. The Junior Assistant will help prepare and update documentation, support internal teams with routine tasks, and ensure accurate and timely processing of customer requests. The role also involves coordinating with senior staff for issue resolution, maintaining confidentiality of customer information, and following company procedures and compliance guidelines.
Qualifications
- Strong communication and customer service skills, with the ability to interact clearly and professionally over phone and digital channels.
- Basic administrative and organizational skills, including data entry, document handling, and record keeping.
- Comfort with using computers and common office software (e.g., email, spreadsheets, and word processing tools).
- Attention to detail and ability to follow processes accurately, especially for financial and customer-related information.
- Ability to work independently in a remote environment, manage time effectively, and meet assigned deadlines.
- High level of integrity and commitment to maintaining confidentiality and complying with company policies.
- Educational qualification at the higher secondary level or above; a diploma or degree in commerce, finance, or a related field is an advantage.
- Prior experience in customer support, administration, or financial services is beneficial but not mandatory for entry-level applicants.
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