Website:
onemetric.io
Job details:
About The Role
The Junior Program Manager is a cross-functional generalist role supporting Business Operations, HR, and Delivery. Rather than owning one fixed function, this person works across multiple ongoing workstreams — process improvement, people operations, and organizational design and collaborating closely with functional leads.
Key Responsibilities
Business Operations
- Audit and redesign informal or undocumented workflows into structured, repeatable processes.
- Identify operational inefficiencies and propose fixes.
- Maintain process documentation and tracking systems (spreadsheets/tools).
People Operations (with HR)
- Support and improve the onboarding experience for new hires.
- Assist in designing onboarding materials, schedules, and touchpoints.
Requirements
- 1–3 years of experience in operations, program management, business analysis, or a generalist role.
- Strong analytical and structured problem-solving skills.
- Proficiency with spreadsheets/data tools (Excel, Google Sheets).
- Comfort working across multiple functions without a fixed daily routine.
- Ability to independently learn new domains (ops, HR, delivery) with minimal ramp-up time.
- Strong written and verbal communication skills.
Nice to Have
- Prior exposure to a founder's-office, business operations, or program management role.
- Basic understanding of HR processes or delivery/project operations.
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