N28 Technologies
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n28tech.com
Job details:
JOB POSTING
Senior Salesforce Developer (India)
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Why join the N28 team?
N28 Technologies is a boutique Salesforce Implementation Partner based in San Francisco, USA, with operations in India. Founded by a former Salesforce employee, N28 was built on the belief that high-quality implementations and genuine client attention aren’t mutually exclusive — and that a focused, expert team will always outperform a large, impersonal one.
We operate across the full Salesforce ecosystem, with a growing AI + Salesforce practice, serving clients in healthcare, life sciences, high tech, manufacturing, and semiconductors. Over 65% of our clients continue with us on Managed Services after go-live — a number we’re proud of because it reflects the trust we build.
Our values are simple: **Customer first. Grow together. Integrity** Your wins are our wins.
Role Overview
We’re looking for a Senior Salesforce Developer who has been through the full lifecycle — multiple times. You’ve designed solutions, debugged production issues, mentored developers, and deployed/go-live on multiple projects. You know the Salesforce platform deeply, you work independently, and you communicate clearly with clients and teammates across time zones.
This role is a core part of our India delivery team, working across both Managed Service accounts and new implementation projects. You’ll be hands-on in the build, involved in solution design, and a technical anchor the team can lean on.
Key Responsibilities
Development & Technical Leadership
- Design and deliver solutions across Sales Cloud, Service Cloud, CPQ/Revenue Cloud, Health Cloud/Manufacturing Cloud and MuleSoft
- Follow Salesforce Best practises and solutions for out of the box capabilities – Point and click/Flows etc
- Write efficient, well-tested Apex — triggers, classes, batch jobs, queueable, future methods — following Salesforce best practices
- Build Lightning Web Components (LWC) and integrate Salesforce with third-party systems via REST/SOAP APIs
- Mentor mid and junior developers through code reviews, design discussions, and hands-on guidance
- Contribute to solution architecture decisions and technical design documentation
Managed Service Engagements
- Own the development workstream across one or more client orgs — enhancements, bug fixes, configuration updates
- Manage sandbox-to-production deployments using SFDX, Copado, or Gearset
- Proactively flag and address technical debt before it becomes a production problem
- Own escalated technical issues end-to-end — diagnose, resolve, communicate
New Implementations
- Engage from Discovery through go-live and hypercare — requirements refinement, solution design, build, UAT support
- Produce and maintain technical documentation: solution design docs, data models, deployment runbooks
- Lead or contribute to data migration planning and execution
- Drive integration design, particularly where MuleSoft is the middleware layer
Collaboration
- Work daily with the India team and US-based project managers and stakeholders
- Communicate proactively on status, blockers, and estimates — no surprises on either side
- Partner with the QA team during test cycles with timely defect fixes and test data support
Required Skills & Experience
Core Development
- 10–12+ years of hands-on Salesforce development experience across multiple project types
- Expert-level Apex — can write, review, optimize, and explain every type of async operation
- Strong LWC development — component lifecycle, wire adapters, event handling, parent-child communication
- Solid JavaScript — async/await, promises, modular design; not just copy-paste from the LWC docs
- Configuration fundamentals are second nature: profiles, permission sets, validation rules, flows, approval processes
Salesforce Clouds
- Sales Cloud:** Opportunity management, Quotes, forecasting, territory management, Einstein Activity Capture
- Service Cloud:** Case management, Entitlements, OmniChannel, Knowledge, CTI integrations, escalation rules
- Revenue Cloud:** Salesforce’s platform for pricing, quoting, and contracts — the successor to CPQ. We expect solid CPQ hands-on experience (product catalog, bundles, pricing rules, discount schedules, quote templates, contracts, amendments, renewals — 2+ full implementations) as the foundation, and the willingness and aptitude to work in Revenue Cloud. Direct Revenue Cloud experience is a strong differentiator but not a hard requirement given its relative newness.
- MuleSoft:** Experience building or consuming MuleSoft APIs; understanding of integration patterns (pub/sub, request/reply, batch); can debug across the Salesforce–MuleSoft boundary
Platform & DevOps
- Flows (Screen, Record-Triggered, Scheduled, Autolaunched) — confident judgment on Flow vs. Apex vs. configuration
- SOQL/SOSL — writes optimized queries, knows how to avoid governor limit issues at scale
- Salesforce DX, scratch orgs, source-tracked deployments
- CI/CD tooling: Copado, Gearset, or equivalent
- Security model: field-level security, OWD, sharing rules, permission sets — can design and explain
Integrations & Architecture
- REST and SOAP API integrations — inbound and outbound, Named Credentials, Connected Apps
- Platform Events, Change Data Capture (CDC), event-driven architecture patterns
- Experience with enterprise middleware; MuleSoft preferred
Nice to Have
- Salesforce certifications: Platform Developer II, CPQ Specialist, Integration Architect, Application/System Architect
- Exposure to **Agentforce** or Salesforce’s AI/GenAI capabilities (AI Associate, AI Specialist certifications a plus)
- Experience with **Data Cloud** or CRM Analytics / Tableau CRM
- Experience Cloud (Communities) development
- Salesforce Billing, Docusign, Conga Contracts, or ERP integration experience (SAP, NetSuite, Oracle)
- OmniStudio / Vlocity — OmniScripts, DataRaptors, FlexCards
- Prior consulting firm or SI experience
What Good Looks Like
- You’ve built CPQ pricing rules from scratch and can explain the difference between a block price and a percent-of-total discount without looking it up — and you understand how those concepts map to Revenue Cloud’s new data model
- You look at a governor limit exception, trace it to the root cause, and explain the fix
- Your test classes verify actual behavior — they don’t exist to hit a coverage number
- You’ve debugged an integration failure end-to-end and traced it across the Salesforce and MuleSoft boundary
- You can write a solution design doc a junior developer can follow without you being in the room
- You’ve managed a go-live and know what “done” actually means for a client handover
What Good Looks Like
A Healthy Mix Of Both
- Managed Service accounts** — you own ongoing development across client orgs, run release cycles, keep production clean, and build the kind of trust that’s why 65%+ of our clients stay with us long-term
- New implementations** — full-cycle builds across the Salesforce stack for clients in healthcare, life sciences, high tech, manufacturing, and semiconductor industries, following our **Discovery → Build → Empower** delivery model
How to Apply
Please respond with the following 4 things
- Total years of Salesforce experience and the clouds you’ve worked on most
- One complex technical problem you’ve solved (a short paragraph is fine)
- Your current notice period / availability to start
- Attach your resume
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