Website:
silverworld.co
Job details:
Company Description SilverWorld is a longstanding silver jewelry destination located in Janpath, New Delhi, with a legacy of more than 57 years in the industry. The store specializes in 925 silver pieces that combine traditional craftsmanship with contemporary design, appealing to a wide range of customer preferences. Its curated collection is guided by over 20 years of experienced designers who focus on quality, artistry, and modern trends. SilverWorld has built strong customer trust, reflected in a 4.8+ Google rating since 2010 and around 1,000 reviews highlighting consistent service and product excellence. The brand emphasizes individuality, offering statement and everyday pieces that allow customers to express their personal style.
Role Description Jewellery Sales Executives at SilverWorld support customers in selecting silver jewelry, providing knowledgeable guidance on designs, materials, and pricing. Day-to-day responsibilities include welcoming visitors to the store, understanding their requirements, presenting suitable options, and ensuring a positive, personalized shopping experience. The role involves handling billing and basic documentation, maintaining product displays, monitoring stock on the showroom floor, and keeping the store environment organized and presentable. Sales executives are also expected to follow up with customers, contribute to achieving sales targets, and uphold SilverWorld’s standards of customer service and professionalism. This is a full-time, on-site position based in Delhi, India.
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport and understand diverse customer needs.
- Sales and negotiation abilities, including experience working with targets and converting inquiries into purchases.
- Product knowledge and visual merchandising skills, with an interest in jewelry, fashion, and current design trends.
- Basic computer and point-of-sale (POS) skills, including handling billing, records, and simple inventory updates.
- Clear spoken and written communication skills in English; proficiency in Hindi or additional languages is an advantage.
- Attention to detail, reliability, and a professional approach to presentation and conduct.
- Prior experience in retail, jewelry, or luxury goods sales is preferred but not mandatory.
- Minimum high school education; further education in commerce, retail, or fashion-related fields is beneficial.
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