NewCold
Website:
newcold.com
Job details:
Position Title: Invoicing process Associate (Transportation/Warehousing)
Location: Bangalore, India
Experience: 4+ years
NEWCOLD BHARAT REEFER PRIVATE LIMITED has been recognised as a winner of The Hindu Best Places to Work Awards 2026, powered by WorkL.
This is NewCold
NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use the latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.
NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on www.newcold.com and our social media.
Purpose of Job:
- Ensure customer is serviced in an administrative aspect.
- Processing transport and warehouse invoicing to customers.
Responsibilities:
- Uphold and perform by the organisational Mission Statement, company objectives, the Karras Way and promote this to all fellow team members
- Fully understand the Karras site rules and be able to support the induction to any site visitors & contractors when required
- Accurately price all transport and warehouse consignments in line with customer and Karras agreements
- Collaboratively work with Sales for new rates and rate reviews
- Investigate any invoice discrepancies
- Maintaining email enquiries for Administration & work email
- Service any internal or external enquiries
- Build relationships with customers
- Understand and assist to implement system programming in areas of service types and rate cards
- Contribute to continuous improvement of procedures and processes
- Understanding of customers’ rates and agreements in accordance to filing systems
- Attend and contribute to meetings that relate to this position
- Processing of paperwork, scanning, verifying and archiving
- Liaise with customers and answering enquiries
- Work with warehouse & transport team with matters affecting invoicing
- Developing an in-depth knowledge of transport costs
- Servicing internal & external enquiries
- Understand and assist to implement system programming in areas of addresses
- Discover operational inefficiencies and report to manager to improve service levels
Position Requirements – Qualifications / Experience / Skills:
- A strong sense of trust and high level of confidentiality and integrity
- Ability to process records quickly and accurately, with an awareness of the policy and legal implications of the role
- Strong focus on accuracy and attention to detail
- Proficient using office programs and other relevant database programs, especially excel
- Demonstrated experience in accounting software packages
- Strong organisation, interpersonal and communication skills (both verbal and written)
- Ability to build effective relationships, internally and externally
- Ability to deal difficult customers.
- Ability to meet deadlines and handle pressure / customer demands
- Self-managed, motivated, and energetic
- Ability to work both independently and as part of the larger team
- Ability to work under pressure and still produce results
- Ability to be agile and flexible
Key Performance Indicators:
- Support the finance team in all aspects to reach the common goal
- Pricing & Invoicing to customers
- Cost & review subcontractor invoices
- Process forkie check sheets
- Organise & file Linehaul Manifests
- Scan & archive documents
- Provide support in document requests (internally & externally)
- Database Integrity
Expected Behaviours:
History
Our values and beliefs contain some key points relevant to how we expect to conduct workplace relationships with each other at Karras. These key points are highlighted below:
Our Values & Beliefs:
- We must endeavor to balance work and family
- Never let a customer down
- When issues arise, always contact the customer before they contact us
- Always be professional and result driven
- Only take on work we know we can do perfectly every time
- Always be available to help our customers
- Build lasting customer relationships through trust and integrity
- Always support the team
- Understand that everyone has a role in reducing company costs
- Take ownership of issues; rectify them quickly and beyond expectation
To stay true to these values and beliefs, Karras articulates a set of behaviors that are expected of all Karras employees.
Key Behaviour
Key Behaviour Indicators (KBIs)
We treat our customers and each other with respect and dignity
- Listen and acknowledge others point of view
- Share information openly
- Manage emotions under pressure
- Treat others as you would expect to be treated
- Collaborative - work with others as a team
We respect the law and act accordingly
- Know and follow relevant policies and rules
- Identify risks and act
- Demonstrate sound judgment and integrity
We are fair and honest in our dealings
- Upfront and honest with people
- Give credit where credit is due
- Act for the good of the team
- Focus on the issues not the personalities
We use the organisation's property responsibly and in the best interests of the organisation and its’ reputation
- Demonstrate respect for the work environment
- Demonstrate respect for company property
- Demonstrate respect for company values, standards, and policies
- Always search for better ways of doing things
We aim to create an excellent 'team based' working environments for all our employees. Accordingly, we expect all our employees to exhibit the following behaviors as outlined below.
Note: Candidate will be based in Bangalore and will report to manager based in Australia.
Note: Candidates residing in nearby locations viz; Thanisandra, Hebbal, Yelahanka, Nagawara, Sahakar Nagar, Manyata Tech Park, Hegde Nagar or Jakkur will be preferred.
Click on Apply to know more.