Justdial
Website:
justdial.com
Job details:
Company Description Justdial is India’s leading local search engine, offering a wide range of consumer services across more than 25 verticals, from bill payments and cab bookings to food delivery and event services. Founded in 1996 as a phone-based local directory, it now operates across Web, App, and WAP platforms to simplify everyday tasks at the click of a button. Its cloud-based JD Omni solution provides business owners with real-time sales insights, inventory management, billing, customer retention, and employee management tools. With offices in 11 Indian cities, a team of over 10,000 employees, and 21 million business listings, Justdial delivers “Anything, Anytime, Anywhere” services in all major cities.
Role Description The Internet Consultant role at Justdial is a full-time, on-site position based in Nagpur. The Internet Consultant will engage with business owners and customers to explain Justdial’s online services and JD Omni solutions, helping them enhance their digital presence and business performance. Responsibilities include meeting clients, understanding their requirements, providing tailored consultations, and supporting them in listing, updating, and optimizing their profiles on Justdial’s platforms. The role also involves promoting relevant services, coordinating with internal teams, conducting product demonstrations, and ensuring high-quality customer experiences throughout the engagement cycle. The Internet Consultant is expected to maintain accurate records of interactions, follow up on leads, and work toward achieving defined targets.
Qualifications
- Candidates should possess strong Consulting and Training skills to understand client needs, provide product guidance, and deliver effective demonstrations.
- Candidates should possess solid Customer Service capabilities to manage queries, build relationships, and ensure a positive client experience.
- Candidates should possess Sales skills to identify opportunities, convert leads, and meet or exceed assigned business targets.
- Candidates should possess Online Marketing knowledge to help clients improve visibility, leverage digital tools, and optimize their presence on Justdial platforms.
- Relevant qualifications such as a bachelor’s degree in business, marketing, or a related field are beneficial.
- Strong communication and interpersonal skills, proficiency in local languages and English, and familiarity with basic computer and mobile applications are preferred.
- Prior experience in field sales, consulting, or customer-facing roles in internet, telecom, or service industries is an advantage.
- Ability to work in a target-driven environment, travel within Nagpur for client meetings, and maintain a professional, gender-neutral, and inclusive approach in all interactions is expected.
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