Lyros Technologies Pvt Ltd-CMMI Level 3
Website:
lyrostech.com
Job details:
We are seeking a dedicated and enthusiastic International Voice Process Executive to join our team in Manipur. This role is ideal for individuals who are looking to start their career in the voice process industry and are eager to develop their skills in a dynamic environment. As an International Voice Process Executive, you will be responsible for handling customer inquiries and providing exceptional service to clients from various international locations. Key Responsibilities: - Engage with customers through voice communication, addressing their queries and providing solutions in a timely manner. - Maintain a high level of professionalism and customer service during all interactions. - Collaborate with team members to ensure customer satisfaction and resolve issues effectively. - Document customer interactions and feedback accurately in the system. - Participate in training sessions to enhance product knowledge and improve communication skills. Required Skills: - Strong verbal communication skills in English. - Ability to work in a fast-paced environment and handle multiple tasks. - Basic computer skills and familiarity with customer service software. - A positive attitude and willingness to learn. This position is suitable for candidates with 0 to 3 years of experience in customer service or related fields. If you are passionate about providing excellent customer service and are looking for an opportunity to grow in the voice process industry, we encourage you to apply.
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