Trinity SkillWorks Private Limited
Website:
trinityskillworks.com
Job details:
Hiring Now | – International Voice Process Customer Support Associate
Location: Kochi (Kakkanad)
Work Mode: Work From Office
Shift: Rotational Shift (Mostly Night Shift)
Salary Range: ₹19 K to 25 K per Month Only
We are looking for energetic and customer-focused candidates for our International Voice Process.
Freshers and experienced candidates with excellent communication skills are welcome to apply.
🔹 Key Responsibilities:
• Handle inbound customer calls and provide support for customer queries
• Troubleshoot basic technical issues related to PC, MAC, and Mobile devices
• Assist customers with installation, uninstallation, and product configuration
• Provide excellent customer service through professional communication
• Escalate unresolved issues to the concerned department when required
• Maintain accurate records of customer interactions and resolutions
🔹 Eligibility Criteria:
✔ Any Degree / UG / PG / MBA
✔ Excellent English Communication Skills (CEFR/Berlitz B2 Preferred)
✔ Basic Technical Knowledge
✔ Freshers & Experienced Candidates Can Apply
✔ Immediate Joiners Preferred
✔ Comfortable working in rotational/night shifts
🎁 Benefits:
✅ Attractive Salary Package
✅ Cab Facility Available (6:30 PM – 6:30 AM within 25 KM radius)
✅ Career Growth Opportunities
✅ Professional Training & Development
✅ International Process Exposure
Hiring Process:
TA Screening → SD Interview → SHL Assessment & Behavioral Assessment → Offer Discussion → Onboarding
(Note: All interview rounds are conducted virtually.)
📩 Interested candidates can share their updated resume to:
✉ jackson.j@skillactz.com
📞 +91 9544316657
Click on Apply to know more.