Xeedo Technologies
Website:
xeedo.in
Job details:
International Voice Process (Inbound)
Company: Xeedo Technologies
Location: Marathahalli, Bangalore
Job Type: Full-Time | Work From Office
Shift: Night Shift
Experience: 3–8 Years
Openings: Multiple
Job Summary
We are looking for enthusiastic and customer-focused candidates to join our International Voice Process team. The selected candidates will handle international customers over calls and provide effective solutions to their queries.
Key Responsibilities
- Handle inbound/outbound calls from international customers.
- Understand customer queries and provide appropriate solutions.
- Maintain professional communication and customer service standards.
- Resolve customer issues within the defined process and timelines.
- Maintain accurate customer information and call records.
- Follow company policies, quality standards, and process guidelines.
Requirements
- Excellent English communication and conversation skills.
- Comfortable working in a night shift.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Candidates should be comfortable with Work From Office.
- Freshers and experienced candidates can apply.
- Prior international voice/BPO/customer support experience will be an advantage.
Eligibility
- Experience: 3–8 Years
- Qualification: 12th Pass / Diploma / Any Graduate
- Age: As per company requirements
- Location: Bangalore candidates preferred
What We Offer
- Competitive salary
- Professional work environment
- Career growth opportunities
- Training and process support
- Opportunity to work with international customers
Interview Details
Mode: Face-to-Face
Location: Xeedo Technologies, Marathahalli, Bangalore
Contact Person: Mahmood Ahmad
Contact: 9740067888
Email: mahmoodahmad@xeedo.in
Interested candidates can apply or visit the office for an interview.
Click on Apply to know more.