Website:
khatabuddy.ai
Job details:
Company Description KhataBuddy is an AI-powered GST billing and business management platform built for SMEs, retailers, wholesalers, distributors, manufacturers, and service businesses. It streamlines invoicing, accounting, inventory, and operations through intelligent automation, helping organizations save time, reduce manual work, and stay GST compliant. Businesses can quickly generate professional GST invoices and a wide range of documents, including Purchase Orders, Proforma Invoices, Quotations, Delivery Challans, Credit Notes, and Debit Notes. The platform also supports launching online stores, digital selling, and instant document sharing via WhatsApp, Email, SMS, or secure links. With AI at its core, KhataBuddy enables growing businesses to automate routine tasks, boost productivity, and manage their entire operations from a single platform.
Role Description This is a full-time, on-site Inside Sales Executive role based in Gurugram. The Inside Sales Executive will handle inbound and outbound calls, qualify leads, and convert prospects into paying customers for KhataBuddy’s platform. Responsibilities include conducting product demos, explaining features and benefits, addressing customer queries, and providing timely follow-ups to drive closures. The role involves maintaining accurate records in the CRM, coordinating with marketing and customer success teams, and contributing feedback to improve sales processes and customer experience. The Inside Sales Executive will work closely with SMEs and business owners to understand their needs and recommend appropriate solutions.
Qualifications
- Strong Inside Sales and Sales skills, with the ability to manage the full sales cycle from lead qualification to closure.
- Experience in Lead Generation, including prospecting, nurturing leads, and converting inquiries into opportunities.
- Excellent Communication and Customer Service skills to build rapport, handle objections, and deliver clear product explanations.
- Comfort working with technology platforms, CRM tools, and basic MS Office or Google Workspace.
- Prior experience in SaaS, fintech, or business management solutions is an advantage.
- Ability to work in a fast-paced environment, meet targets, and manage multiple conversations efficiently.
- Bachelor’s degree in Business, Marketing, or a related field is preferred, or equivalent practical experience.
- Proficiency in English and Hindi; additional regional languages are a plus.
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