Receptionist - Independence - Full-time

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Receptionist - Independence - Full-time

Department: Retail General Location: INDEPENDENCE, MO

Receptionist

Location: Independence, MO

Employment Type: Full-Time - On-Site

Schedule: Open availability, closing

Starting Pay: $15.00/hour plus tips

About From The Earth MO:
From The Earth MO is a fully licensed Missouri cannabis dispensary and a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). That means our employees don�t just work here, they share in the ownership and long-term success of the business.

We believe in building something sustainable, community-focused, and shared, where the people who contribute every day have a real stake in what we create together.

Position Summary:

The Receptionist is the first point of contact for guests entering our dispensary. This role is essential to creating a welcoming and secure environment while supporting front desk operations and compliance procedures. You�ll work closely with retail staff and management to ensure smooth daily operations and a positive customer experience.

Responsibilities:

• Warmly greet patients and customers upon arrival

• Verify identification and medical cards in compliance with Missouri cannabis regulations

• Manage check-in procedures and maintain accurate visitor logs

• Answer and direct phone calls professionally and efficiently

• Monitor lobby activity and maintain a clean, organized reception area

• Assist with appointment scheduling and queue management

• Support dispensary staff with administrative tasks as needed

• Uphold confidentiality, HIPAA compliance, and company policies

Qualifications:

• High school diploma or equivalent required

• Experience in a receptionist, customer service, or administrative role preferred

• Strong communication and interpersonal skills

• Ability to multitask in a fast-paced environment

• Familiarity with point-of-sale or patient management systems a plus

• Professional demeanor and commitment to compliance

Benefits:

• Competitive salary and benefits package

• Opportunities for professional development and career growth

• A supportive and inclusive work environment

• Employee discounts on Illicit Gardens products

• 401(k)

• 100% Employee Owned Company (ESOP)