Website:
pro4living.com
Job details:
1. Human Resources Generalist – Hotel & Hospitality
- Role Overview: Oversee 24/7 staff operations, guest-facing service standards, shift rosters, and high-volume recruitment for front-of-house and back-of-house departments.
- Key Responsibilities:
- Manage end-to-end recruitment for front desk, F&B service, housekeeping, culinary, and maintenance roles.
- Coordinate multi-shift scheduling, overtime tracking, and statutory holiday compensatory off systems.
- Drive grooming standards, guest etiquette, and customer service orientation training.
- Address employee grievances across split shifts and ensure high staff retention in peak seasons.
- Oversee local labor law compliance, health & food handler certifications, and background verification checks.
- Requirements: Bachelor's degree in HR/Hotel Management, 2–4 years of hospitality HR experience, working knowledge of HRMS and shift management software.
2. Operations HR Coordinator – PG & Coliving Accommodations
- Role Overview: Manage distributed workforce operations, site-level caretakers, property staff onboarding, and vendor-partner labor relations across multi-property residential setups.
- Key Responsibilities:
- Hire property managers, security personnel, housekeeping teams, and facility maintenance technicians.
- Conduct police verification, ID vetting, and reference checks for all residential and custodial staff.
- Manage attendance, biometrics, leave tracking, and payroll inputs across multiple distributed PG locations.
- Enforce tenant interaction codes of conduct, resident safety policies, and grievance escalation matrices.
- Supervise third-party outsourced vendors (catering, deep cleaning, security).
- Requirements: Bachelor's degree in any discipline/HR, 1–3 years of experience in coliving, facility management, or real estate operations HR.
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