- Location
- Palghar, Maharashtra, India
- Job type
- Full-time
Required skills
- employee engagement
- Root Cause Analysis
- relationship building
About the role
Illusion Dental Laboratory
Website:
illusiondentallab.com
Job details:
- Understand employees' needs and concerns and take steps to improve employee engagement.
- Work with employees to understand their health-related concerns and support them when needed.
- Interact with employees' family members, when required, to understand and address family-related challenges.
- Conduct psychometric tests to understand employee satisfaction, job involvement in work, and organization commitment. Take suitable action based on the results.
- Cascade & Explain company policies to employees and resolve their Queries, Complaints, and Requests (QCR).
- Ensure proper implementation of the ESIC scheme and help employees get ESIC benefits, especially during emergencies.
- Work with employees & operations team to understand the people-related reasons
- Identify employees' training needs and ensure the required training is provided in coordination with the Operations & Training Team
- Share Excellence scores with employees and identify the people-related reasons behind poor performance. Review 10% of employees every month.
- Conduct home visits to understand employees' family and personal challenges. Take suitable action to reduce absenteeism and employee turnover. Act as a positive representative of the company.
- Act as HR SPOC for Operation for the assigned people / department
Key Skills Required :
- Masters in Psychology / Social Work is Preferred
- Knowledge of MS - Office (Word, excel and PowerPoint)
- Counseling & Communication Skill
- Empathy, Active listening, Relationship building
- Grievance Handling & Employee Relations
- Psychometric Testing
- Root Cause Analysis, Problem Solving, Operations
Click on Apply to know more.
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