Soul Club
Website:
soulclub.in
Job details:
Company: Soul Club
Location: Hosur, Tamil Nadu
Employment Type: Full-Time
Salary: ₹25,000/month fixed + up to ₹10,000/month performance incentives
Experience: 1–4 years preferred; exceptional freshers may be considered
About Soul Club
Soul Club is a growing boutique hospitality brand operating a portfolio of private luxury villas around Hosur/Bangalore.
We are looking for a young, energetic and commercially driven all-rounder to take ownership of our sales, reservations, online listings, marketing and commercial administration.
This is not a conventional hospitality desk job. We want someone who can drive bookings, grow revenue, manage our digital presence and eventually take complete ownership of the commercial side of the business.
The Role
You will work directly with the Founder and become the primary person responsible for driving bookings and revenue across Soul Club's properties.
Your core objective:
Generate more inquiries → convert more bookings → increase occupancy and revenue → build Soul Club's direct customer base.1. Sales & Reservations — Primary Responsibility
- Handle all incoming inquiries through Airbnb, WhatsApp, phone, Instagram and other channels.
- Respond quickly and professionally to prospective guests.
- Follow up with leads and convert inquiries into confirmed bookings.
- Handle pricing discussions and objections within approved guidelines.
- Maintain a database of leads, guests and previous customers.
- Drive repeat bookings, referrals and direct bookings.
- Upsell relevant experiences, food, BBQ, events and other services.
- Ensure no genuine lead is missed or left without follow-up.
Sales ability and communication skills are extremely important for this role.
2. OTA & Listing Management
Manage Soul Club's presence across platforms such as:
- Airbnb
- MakeMyTrip
- Agoda
- Booking.com
- Other relevant OTAs
Responsibilities include:
- Maintaining property listings, descriptions, photos and amenities.
- Managing availability and calendars.
- Updating pricing and promotions.
- Monitoring reviews and ratings.
- Optimizing listings for better visibility and conversion.
- Monitoring competitors and market pricing.
3. Revenue & Occupancy Growth
You will be responsible for helping grow revenue across the portfolio.
You will track:
- Occupancy
- Average booking value / ADR
- Revenue per property
- Weekend vs weekday demand
- Inquiry-to-booking conversion
- Direct vs OTA bookings
- Cancellations
You will be expected to identify underperforming properties and develop ideas to improve them through pricing, packages, marketing, content, partnerships, influencers and other initiatives.
4. Digital Marketing & Social Media
You will support and drive Soul Club's marketing activities, including:
- Managing Instagram and other relevant social channels.
- Coordinating content creation, photography and videography.
- Identifying and managing influencer collaborations.
- Planning influencer campaigns and tracking results.
- Running basic Meta/Instagram advertising campaigns.
- Supporting Google Ads.
- Driving traffic towards direct booking channels.
- Building Soul Club's online presence and brand.
Digital marketing experience is a strong advantage.
5. Direct Bookings & Customer Database
A major objective will be to increase bookings that come directly to Soul Club rather than through third-party OTAs.
You will:
- Generate bookings through WhatsApp, phone, Instagram and referrals.
- Maintain a clean customer database.
- Follow up with previous guests.
- Develop repeat-customer and referral opportunities.
- Explore WhatsApp marketing and CRM initiatives.
- Build partnerships with local businesses, communities and event organizers.
6. Financial & Commercial Administration
You will not be responsible for tax filings or statutory accounting — these will be handled by our accountant/CA.
However, you will be responsible for maintaining accurate commercial records:
- Record all bookings and payments.
- Track collections and outstanding amounts.
- Maintain booking/CRM data.
- Record expenses and maintain receipts/invoices.
- Track property-level expenses where required.
- Coordinate with the accountant/CA.
- Prepare a simple monthly revenue and expense report.
The Founder should be able to ask "How did we perform this month?" and receive a clear, accurate answer.
7. General Business Development
You may also support:
- Corporate/group bookings
- Events
- Partnerships
- New property launches
- Local business development
- Marketing campaigns
- Promotional offers
- Customer retention
- Process improvements
Who We're Looking For
We want someone who is:
- Excellent at communication and sales
- Extremely comfortable speaking on the phone
- Highly proficient in written and spoken English
- Fluent in Hindi
- Kannada or Tamil is a strong advantage
- Young, energetic and ambitious
- Commercially minded and target-driven
- Proactive and comfortable taking initiative
- Organized and good with numbers
- Tech-savvy and quick to learn new software
- Comfortable working independently
- Comfortable in a fast-moving entrepreneurial environment
Experience
Hospitality experience is preferred but not mandatory.
Candidates from backgrounds such as:
- Hotel front office
- Reservations
- Hospitality sales
- Travel
- Airbnb/vacation rentals
- Hotel/OTA management
- Digital marketing
- Sales/business development
will be considered.
However, we are equally interested in smart, hungry candidates from other backgrounds who demonstrate exceptional communication, sales ability and initiative.
Mandatory Requirements
- Excellent English communication
- Excellent Hindi communication
- Valid driving licence
- Ability to confidently drive a four-wheeler
- Comfortable working in/around Hosur
- Willingness to travel locally when required
A personal vehicle is an advantage but not mandatory.
Location & Work Arrangement
This is primarily a Hosur-based role.
The job will involve a combination of:
- Guest communication
- Property visits
- Marketing activities
- Local meetings
- Administrative work
- Remote/desk-based work
Candidates should ideally have their own accommodation in or around Hosur. Accommodation at our properties is not a standard part of the role.
Compensation
₹25,000/month fixed salary
- Up to ₹10,000/month performance incentive
Potential monthly earnings: ₹35,000+
Performance incentives will be linked to measurable outcomes such as:
- Revenue growth
- Direct bookings
- Sales performance
- Booking conversion
- OTA/listing management
- Reporting accuracy
- Commercial performance
What Success Looks Like
Within the first few months, you should be able to:
- Take complete ownership of booking inquiries.
- Ensure leads are followed up and converted.
- Reduce the Founder's involvement in daily reservations.
- Keep all OTA listings accurate and optimized.
- Increase occupancy and revenue.
- Generate more direct bookings.
- Build an influencer and marketing pipeline.
- Maintain accurate booking and financial records.
- Produce a reliable monthly business report.
- Identify problems and proactively propose solutions.
Ultimately, the Founder should be able to travel for a week without Soul Club's sales and commercial operations slowing down.
Why Join Soul Club?
This is an opportunity to work directly with the Founder of a growing hospitality business and gain hands-on exposure to:
Hospitality + Sales + Marketing + Digital Advertising + Revenue Management + Business Operations + Entrepreneurship
If you're ambitious, commercially minded and want to eventually build or run a business yourself, this role will give you exposure to far more than a traditional hospitality position.
We are looking for someone who wants to build, not just work.
How to Apply
Please send your CV along with short answers to:
- Why do you think you would be good at selling luxury villa stays?
- Tell us about a situation where you personally generated sales, customers or revenue.
- What digital marketing platforms/tools have you worked with?
- Are you comfortable working in Hosur and travelling locally?
- Do you have a valid driving licence and can you confidently drive a four-wheeler?
Apply only if you are comfortable taking ownership and being measured on results.
Soul Club
Contact: +91 7349068232
Click on Apply to know more.
