Support Engineer
Honey Dew
- Experience
- 2+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Jira Service Management
- Zendesk
- ServiceNow
- SQL
- AWS
- CloudWatch
- Python
- bash
About the role
2+ years technical support experience, experience with ticket queues (Jira Service Management, Zendesk, or ServiceNow), escalation to engineering, hands-on troubleshooting with logs, browser dev tools, and basic SQL.
About Honey Dew
Private virtual dermatology company providing prescription care and ongoing support for patients with chronic skin conditions.
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