Job Junction
Website:
jobjunctionindia.com
Job details:
Duties And Responsibilities
Risk Investigator Associates are ambassadors who earn customer loyalty by delivering personalized, convenient, and secure service . They maintain a high-quality customer experience through a customer -centric approach and take ownership of risk mitigation, complying with various regulations and policies to ensure timely delivery of customer transactions.
Risk Investigator Associate acts as a first point of contact ensuring a high-quality, secure, and customer -centric experience while mitigating risks and ensuring compliance.
- Review transactions and all available information to understand our customers while respecting all identities.
- Make customer -centric decisions and take the path of least resistance to protect our customers .
Experience, Education, Age
- At least 1 year of BPO or call center experience in risk and fraud management, preferably within financial accounts or industries such as insurance, travel, telecommunications, logistics, procurement, e-commerce, and retail.
- Experience should involve roles focused on fraud prevention and tasks such as payment processing, managing debit and credit card transactions, handling reimbursements, and resolving disputes.
- Process improvement and documentation experience is a plus.
- Six Sigma Certification: Yellow Belt is a plus.
- College Graduate or completed 3 year Bachelors College Degree.
- A Bachelor's Degree in Management, Finance, Business or related fields is an advantage.
- Candidates must be of legal working age.
Salary
Gross CTC : 37500/- 450000/-
Net Salary : 35250/-
If Transport Opted : 35250 - 2000 = 33250/-
Self Transport 35250+ 2500 37750/-
Monthly Performance Incentive : 3800/- (Based on performance)
CALL FOR MORE DETAILS
8928152516 | 9595152516
KALYANI NAGAR , CABS AVAILABLE
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