Driffle
Website:
driffle.com
Job details:
About the Company:
Driffle is a global digital goods marketplace specializing in digital gaming products, including games, gift cards, DLCs and more across 140+ countries. We are a team of gamers with the aim of making gaming accessible and affordable to everyone. Operating across multiple jurisdictions, Driffle facilitates high-volume cross-border transactions and works with global payment service providers to deliver seamless digital commerce experiences.
About the Role:
Sitting at the intersection of our vendor supply, finance, and payment verification teams, you will play a critical commercial role in driving our marketplace safety and growth. From onboarding new partners and verifying payout accounts to screening for sanctions and monitoring ongoing risk, you are the engine that ensures legitimate vendors go live in days while blocking bad actors entirely.
Key Responsibilities:
- Vendor Onboarding & KYB: Verify business legitimacy, registration details, tax IDs, and set up accounts with payment partners.
- Payout Verification: Confirm every payout account is held in the vendor's own registered name; investigate and reject third-party payout requests.
- Sanctions & Compliance: Screen vendors against global sanctions lists (EU, UN, OFAC, UK) and restrict banned regions.
- Inventory & Stock Diligence: Assess how vendors acquire their keys and gift cards, and identify signals of stolen, carded, region-abused or previously-redeemed inventory.
- Ongoing Vendor Monitoring: Track delivery failure rates, complaint and refund patterns, sudden volume or pricing changes, and duplicate or linked-account behaviour; recommend restrictions, payout holds or offboarding.
- Buyer Fraud Prevention: Review high-risk orders and account activity carding, account takeover, promo and referral abuse, refund abuse in a high-velocity instant-delivery environment.
- Chargebacks & Disputes: Compile evidence and respond to chargebacks and payment disputes; identify patterns behind repeat fraud.
- Regulatory Reporting: Gather and maintain the vendor data required for platform reporting obligations (DAC7 tax reporting, DSA trader traceability), keeping records complete and audit-ready.
- Escalation & documentation: maintain clear investigation records, escalate suspicious activity to our payment partners and senior management, and support any resulting regulatory filings.
- Process improvement: help build the onboarding playbook, risk scorecards and internal SLAs as we scale — including supporting migrations or additions of new payment and verification providers.
Required Skills:
- 1–3 years in KYB/KYC, AML, or fraud/risk operations, fintech, marketplace, e-commerce, payments or crypto backgrounds all welcome.
- Hands-on experience onboarding merchants or vendors through a payment provider or e-money institution dashboard, and with digital identity verification tools.
- Comfortable reading corporate documents across multiple jurisdictions.
- Working knowledge of sanctions screening and EU AML concepts; awareness of DAC7 or DSA marketplace obligations is a strong plus.
- Excellent written English; comfortable dealing directly with international vendors.
- Comfortable working across European and Asian time zones in a fast-moving environment.
- Experience in digital goods, gaming or gift cards; SQL or spreadsheet-level data analysis.
If you thrive at the intersection of risk mitigation, fraud operations, and seamless user experience, join us and make a direct commercial impact.
Click on Apply to know more.
