Website:
unleashingcalibre.com
Job details:
Company Description Unleashing Calibre is a growing organization focused on connecting talented professionals with impactful customer-facing roles in global markets. The company emphasizes high-quality service delivery, strong client relationships, and continuous improvement in customer experience. Team members are encouraged to develop their skills, work collaboratively, and contribute ideas that enhance operational efficiency. Unleashing Calibre offers competitive compensation and opportunities for career growth within a supportive, performance-driven environment.
Role: Hebrew-Speaking Customer Support Specialist
Location: Work From Home | Anywhere in India
Salary: ₹16–20 LPA
Language: Hebrew + English
Experience: Minimum 6 months of International Voice/BPO experience
Role Description
We are looking for an exceptional Hebrew + English-speaking Customer Support Specialist to handle customer interactions through phone, email, and chat. The ideal candidate must be highly fluent in Hebrew and English and have prior experience handling international customers in a BPO, customer support, or international voice environment.
You will handle customer inquiries, troubleshoot issues, provide accurate solutions, escalate complex cases when required, and maintain a consistently high level of customer satisfaction.
Mandatory Requirements
• Fluency in Hebrew and English – both spoken and written
• Minimum 6 months of International Voice Process / International BPO experience
• Strong customer service and communication skills
• Experience handling international customers
• Excellent listening, interpersonal, and problem-solving skills
• Ability to troubleshoot customer issues and provide appropriate solutions
• Comfortable working in a fast-paced customer support environment
• Strong documentation and case-handling skills
• Bachelor's degree or equivalent experience preferred
Ideal Candidate
We are particularly interested in candidates who can communicate confidently and professionally in Hebrew and English and have already worked in an international customer-facing BPO/voice process.
Important: Hebrew proficiency and minimum 6 months of International Voice/BPO experience are mandatory.
Call us now at +91 9513417013
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