URI Technologies
Website:
uritechnologies.com
Job details:
Key Responsibilities:
1. Handle inbound and outbound customer calls.
2. Coordinate with operations and support teams to resolve customer queries.
3. Adhere to call handling and process guidelines.
4. Consistently meet assigned KPIs and KRAs.
Skills Required:
1. Excellent English communication skills with the ability to handle complex customer conversations.
2. Excellent active listening and customer handling skills.
3. Ability to understand customer concerns and provide effective resolutions.
4. Clear, concise and professional verbal communication.
5. Flexibility to work rotational shifts, including night shifts and rotational week offs.
Click on Apply to know more.
