Pacific 2000 International Recruitment
Website:
pacific2000.com
Job details:
Company: International Automotive (Commercial Vehicles)
Reporting to: Head of IT International Markets, MFTBC and CFO, FCVT
Job Objective
The Head of IT is responsible for steering Market IT Thailand as an Information Specialist and managing local IT operations and initiatives.
- IT Project Management
- Application Management
- IT Infrastructure
- Workplace Support
- IT Governance and Security
- IT Budget Management
- Coordination with local and international IT teams
- Vendor Management
- Business IT support and IT-related change projects
Key Responsibilities
- IT Project Management
- Manage and steer various IT projects and company restructuring projects.
- Manage local applications, including coordinating vendors for system maintenance, enhancement and development.
- Manage IT incidents and escalations and provide support to business users.
- Manage and coordinate IT vendors.
- Support user access management.
- Manage requirements and change requests to ensure IT solutions meet business needs.
- Manage central IT projects from Japan Headquarters.
- Execute change projects to support FUSO Thailand’s transition as an independent company, covering both software and infrastructure projects.
- Drive cost management and efficiency projects.
- IT Governance, Security & International Collaboration
- Act as the Local Information Security Officer.
- Identify IT risks and improve relevant processes.
- Ensure proper IT governance and processes are implemented.
- Collaborate with the Head of IT International Team and other international markets.
- Act as a spokesperson and key contact between Thailand and Headquarters.
- Implement international IT standards and guidelines in Thailand.
- Manage the local IT budget and provide budget transparency to Headquarters.
- Support cybersecurity, compliance and international IT initiatives.
- Drive local business through IT solutions and efficient processes according to business priorities.
- Share AI knowledge and support the implementation of AI usage locally.
- IT Infrastructure Support
- Manage local IT infrastructure, including:
- Network
- Data Center
- Devices
- Access Management
- LAN/WAN
- Meeting room systems
- Printers
- Servers
- Coordinate with external IT vendors and central IT teams.
- Provide hands-on technical support when required, including physical installation and troubleshooting.
- Workplace Support
- Provide day-to-day IT support and resolve technical issues for business users.
- Manage and coordinate outsourcing providers.
- Support applications used within the Thailand organization.
- Manage IT assets, including laptops, mobile phones and other devices.
- Manage device provisioning, onboarding, offboarding, replacement and configuration.
- Coordinate with support providers or perform support activities directly when required.
Key Stakeholder Relationships
FCVT Management
- Provide consultation and obtain management approval for IT-related matters.
Finance & Controlling
- Collaborate, provide support and consultation, and resolve IT-related issues.
Other FCVT Departments
- Collaborate with business functions to support, consult and resolve IT-related issues across departments.
External Vendors
- Coordinate with vendors and provide consultation regarding IT services, systems and technical matters.
Overseas Colleagues
- Collaborate with international colleagues on IT governance, cybersecurity, compliance and international IT initiatives.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Information Management or a related field.
- At least 5 years of experience in:
- IT Project Management
- IT Application Management
- IT Coordination
- IT Support
- IT Infrastructure
- Strong knowledge of:
- IT Application Management
- IT Infrastructure
- Hardware
- Software
- Networks
- Familiarity with Microsoft application platforms such as:
- Power BI
- Power Apps
- Copilot
- Strong IT project steering mindset.
- Experience in IT budget management.
- Ability to collaborate effectively with business stakeholders.
- Good knowledge of IT service operations and procedures.
- Excellent communication skills.
- Fluency in written and spoken English.
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