Customer Care Sr Business Analyst
H&R Block
- Salary
- $89k - $134k
- Experience
- 5+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Microsoft Excel
- Power BI
- Salesforce
- RPA
About the role
Bachelor's degree in business administration, operations, or related field or equivalent experience; 5 years business analysis experience, preferably in contact center or customer care; proficiency in Excel, Power BI, and process documentation tools.
About H&R Block
Global provider of tax preparation, financial, and small-business solutions.
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