Dazzles Studio
Website:
dazzles.in
Job details:
GRE JOB DESCRIPTION
Customer Interaction:
• Greet and assist customers in a friendly and professional manner.
• Address customer inquiries and provide information about products and services.
• Handle customer complaints and issues promptly, ensuring a satisfactory resolution.
Relationship Building:
• Develop and maintain strong relationships with regular customers.
• Follow up with customers to ensure their needs are met and they are satisfied with the
service.
• Collect and analyse customer feedback to identify areas for improvement.
Sales Support:
• Assist customers in making purchase decisions by providing product information and
recommendations.
• Upsell and cross-sell products to enhance customer experience and increase sales.
• Maintain an up-to-date knowledge of current promotions and offers.
Record Keeping:
• Maintain accurate and detailed customer records in the CRM system.
• Track customer interactions and transactions to ensure data integrity.
• Generate reports on customer interactions and sales activities.
Team Collaboration:
• Work closely with other departments, such as sales and marketing, to align customer
service efforts with business goals.
• Participate in team meetings and contribute to the development of customer service
strategies.
• Proide training and support to new team members as needed.
Click on Apply to know more.