Outsourced
Website:
outsourced.co
Job details:
Job Title: Groups, Conference & Events Executive
Employment Type: Full-time
Location: India (Remote)
Experience Required: 2 to 5 Years
About The Role
We are looking for a Groups, Conference & Events Executive to support the planning, coordination, and successful delivery of conferences, meetings, weddings, and other events. This role is responsible for converting enquiries into confirmed bookings, coordinating with internal teams, and ensuring an exceptional experience for guests throughout the event journey.
Key Responsibilities
- Manage enquiries for conferences, meetings, weddings, and group events.
- Convert customer enquiries into confirmed bookings while supporting revenue growth.
- Prepare proposals and coordinate event requirements with internal stakeholders.
- Manage the end-to-end event planning process, including scheduling, menu selection, room setup, and event logistics.
- Liaise with internal departments to ensure smooth execution of all events.
- Welcome event organisers, provide event briefings, and ensure a high standard of customer service.
- Attend event planning meetings and prepare event documentation for operational teams.
- Ensure reservations are handled in line with departmental procedures.
- Collect customer feedback and share insights to support continuous service improvement.
- Maintain an up-to-date database of conference and event contacts.
- Process event commission claims in accordance with company procedures.
- Participate in ongoing training and comply with standard operating procedures.
- Support other operational areas as required and contribute to a collaborative team environment.
Requirements:
- Previous experience in conference and events, hospitality, hotel operations, or a customer-facing coordination role.
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
- Ability to coordinate multiple tasks and work with cross-functional teams.
- Customer-focused with excellent attention to detail.
- Flexible, proactive, and able to work in a fast-paced environment.
Click on Apply to know more.