Spot Your Leaders & Consulting
Website:
spotyourleaders.com
Job details:
Job Description
Role: GDAL
Location: Bangalore, India
Who are we looking for
?Global Delivery Leader: 18+ years of experienc
eWe are seeking a dedicated & experienced Global Delivery Leader to join our dynamic team providing Product Engineering services in some our key strategic customers in the Hi-Tech space. In this pivotal role, you will be responsible for managing $100 Mn P&Ls & driving the execution of our strategic delivery initiatives across our Product engineering vertical. This will be a global role & you will be expected to manage 2000+ employees spread across multiple geographies – India, Taiwan, Malaysia, Spain, Mexico & US. The ideal candidate will possess a robust understanding of industry trends and will play a crucial role in aligning our delivery strategies with business objectives, ensuring that we meet client expectations consistently. Your leadership will be instrumental in fostering a culture of excellence within the delivery teams, promoting innovation, and ensuring that we remain at the forefront of technological advancements within the industry. As a key player in our organization, you will also contribute to the continuous improvement of our service offerings, positioning our company as a leader in the industry. If you are passionate about technology and have a proven track record of managing large-scale accounts, we encourage you to apply and be part of our journey to deliver excellence to our global clientele
.
Responsibilities
- : Lead the global delivery efforts for Product Engineering services in key client accounts, ensuring alignment with business objective
- s.Responsible for management & growth of strategic accounts generating $100 Mn annually with 2000+ employe
- esDevelop and maintain strong relationships with clients, acting as the main point of contact for project-related inquiries and escalation
- s.Collaborate with internal teams to design and implement solutions that enhance client satisfaction and drive service improvemen
- t.Oversee project management processes, ensuring timely delivery of services and adherence to quality standard
- s.Analyze account performance metrics to identify areas for growth and optimization within service deliver
- y.Manage budgets and financial aspects of client accounts, ensuring profitability and cost-effectiveness in service deliver
- y.Facilitate regular account reviews and performance meetings with clients to discuss progress, feedback, and strategic initiative
s.
Requiremen
- ts:Proven track record of managing global client accounts with demonstrated success in achieving business objectiv
- es.Strong understanding of IT service delivery frameworks and methodologies in Product engineering (R&D) doma
- in.Experience in budget management and financial reporting for large-scale projec
- ts.Demonstrated problem-solving skills and a proactive approach to addressing challeng
- es.Ability to analyze data and metrics to inform decision-making and enhance service delive
- ry.Ability to work collaboratively in a fast-paced, multicultural environment while managing multiple prioriti
es.
Behavioral Ski
- lls:Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively at all le
- velsAbility to communicate clearly and confidently with senior executives, tailoring the message to their level of understanding and business priori
- tiesProactively develop strong, trusted relationships with executive stakeholders, both within the organization and with cli
ents
Qualifica
- tion:Bachelor's degree in Business, Information Technology, or a related field; Master's degree prefe
- rred.Overall 20+ yrs of experience with a minimum of 15 years of experience in account management or delivery roles for R&D services within the IT services indu
stry.
Click on Apply to know more.
