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JD: SALES EXEC. – GIFTING INDUSTRYJob Title: Sales Executive Department: Sales & Business DevelopmentLocation: Gurgaon Experience: 2–4 YearsJOB PURPOSE
To drive revenue through corporate gifting solutions, focusing on lead generation, client meetings (online & offline), and connecting with HR/Admin teams for bulk gifting opportunities, while ensuring seamless execution and high client satisfaction.
KEY RESPONSIBILITIES1. Corporate Lead Generation
● Identify and generate corporate leads (HR, Admin, Procurement teams)
● Build database of companies for gifting opportunities (festive, onboarding, events)
● Use LinkedIn, references, cold outreach, and events
2. Meeting Coordination & Client Interaction
● Arrange client meetings (online & offline)
● Conduct in-person meetings with corporate clients
● Present gifting solutions, catalogues, and samples
● Convert meetings into business opportunities
3. Sales Execution & Closure
● Manage full sales cycle: Lead → Meeting → Proposal → Closure
● Prepare quotations and negotiate pricing
● Close deals ensuring profitability
4. Corporate Relationship Building
● Build strong relationships with HR/Admin/Procurement teams
● Position Izzhaar as a preferred gifting partner
● Drive repeat and seasonal business
5. Vendor & Order Coordination
● Coordinate with vendors for pricing, sampling, and timelines
● Ensure alignment between client expectation and execution
6. Order Fulfilment & Delivery
● Ensure smooth execution of confirmed orders
● Coordinate with production and logistics teams
● Resolve delays and escalations
7. CRM & Reporting
● Maintain daily updates in CRM (leads, meetings, deals)
● Record all meetings and follow-ups
● Track payments and client communication
UPDATED KRAs & KPIs1. Revenue & Sales Performance
KRA: Achieve sales targets
KPIs:
● Monthly/Quarterly revenue achievement (%)
● Average deal size
● Margin per deal (%)
2. Corporate Lead Generation
KRA: Build strong corporate pipeline
KPIs:
● No. of corporate leads generated per month
● No. of HR/Admin contacts added
● Lead database growth (%)
3. Meetings & Client Engagement
KRA: Active client interaction
KPIs:
● No. of meetings arranged per week
● No. of offline meetings conducted
● Meeting-to-conversion ratio (%)
● Follow-up TAT after meetings
4. Corporate Relationship Development
KRA: Strong client relationships
KPIs:
● No. of active corporate clients
● Repeat business rate (%)
● No. of HR/Admin connections converted
5. Lead Conversion & Sales Cycle
KRA: Efficient conversion
KPIs:
● Lead-to-order conversion ratio (%)
● Average closure TAT
● No. of stuck leads
6. Vendor Coordination & Cost Efficiency
KRA: Smooth vendor coordination
KPIs:
● Vendor response time
● Cost savings achieved (%)
● Margin protection (%)
7. Order Fulfilment & Delivery
KRA: Timely execution
KPIs:
● On-time delivery (%)
● Order error/rework rate (%)
● Client escalation count
8. Customer Satisfaction
KRA: Client experience
KPIs:
● Customer satisfaction score
● Complaint resolution TAT
● Referral business
9. Payment Collection
KRA: Financial discipline
KPIs:
● Payment collection cycle
● Outstanding dues
● % on-time collections
10. CRM & Reporting
KRA: Sales tracking discipline
KPIs:
● CRM update compliance (%)
● No. of meetings logged with MOMs
● MIS report accuracy
IZZHAAR CONTROL METRICS
● Minimum X corporate leads per week
● Minimum X meetings per week (including offline)
● Mandatory HR/Admin contact mapping for every company
● 100% meetings logged in CRM with MOMs
● Weekly pipeline + meeting review with Sales Head
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