Website:
pragyateksolutions.com
Job details:
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Location: Uttarakhand โ Near Corbett National Park
Employment Type: Full-Time
CTC: โน50,000 โ โน60,000 per month
Benefits: Accommodation + Food Provided
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We are looking for an experienced and well-groomed Front Office Manager to manage the complete Front Office operations of a luxury 5-star resort. The ideal candidate should have strong leadership skills, excellent English communication, and hands-on experience in luxury hotels/resorts
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1.Manage and supervise day-to-day Front Office operations.
2.Lead, train, and develop the Front Office team.
3.Ensure smooth guest check-in and check-out experiences.
4.Handle VIP, repeat, and important guests personally.
5.Resolve guest complaints and ensure high guest satisfaction.
6.Monitor room readiness and coordinate with Housekeeping & Maintenance teams.
7.Supervise reservations, arrivals, departures, billing, and guest accounts.
8.Act as Head Cashier and ensure accurate billing and cash handling.
9.Drive room/service upselling and support departmental revenue targets.
10.Maintain daily, weekly, monthly, and yearly reports.
11.Monitor occupancy, bookings, forecasts, and guest history.
12.Ensure compliance with hotel standards, SOPs, grooming, and service quality.
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We are specifically looking for candidates from 5-star hotels/resorts with strong Front Office operations experience, excellent communication, and the ability to independently lead a team
Click on Apply to know more.