School Serv (India) Solutions Private Limited
Website:
schoolserv.in
Job details:
This is a full-time, on-site Front Office cum Admin role based in Macherla Andhra Pradesh. The role involves greeting visitors, handling incoming calls, and managing reception desk activities to ensure a professional and welcoming environment. The team member will schedule and coordinate appointments and meetings, manage visitor logs, and support basic office administration such as handling mail, maintaining records, and coordinating with internal departments. Responsibilities include responding to inquiries, directing guests and callers to the appropriate contacts, and supporting day-to-day office operations to ensure smooth functioning. The role requires consistent on-site presence, reliability, and the ability to represent the organization in a courteous and efficient manner.
Key Responsibilities
· Welcome parents, students, visitors, and guests with warmth, professionalism, and courtesy.
· Handle incoming phone calls, emails, and walk-in enquiries promptly and efficiently.
· Manage admission enquiries, maintain enquiry records, and schedule campus visits for prospective parents.
· Assist the admissions team with documentation and follow-up communication.
· Maintain visitor logs and ensure compliance with school safety and security protocols.
· Coordinate appointments and meetings for the Principal and school leadership.
· Prepare and manage correspondence, letters, circulars, notices, and other administrative documents.
· Receive and distribute courier deliveries, mail, and official communications.
· Maintain accurate student, staff, and visitor records while ensuring confidentiality.
· Coordinate with academic and administrative departments to support smooth daily operations.
· Ensure the reception area is organized, presentable, and welcoming at all times.
· Manage office stationery and other front office supplies.
· Support school events, orientations, parent meetings, and admission activities as required.
Qualifications
· Bachelor's degree in any discipline.
1–3 years of experience in front office, in a school or educational institution
Skills & Competencies
· Excellent verbal and written communication skills in English.
· Fluency in Kannada is essential; knowledge of Hindi will be an added advantage.
· Pleasant personality with strong interpersonal and customer service skills.
· Professional appearance and excellent telephone etiquette.
· Strong organizational and multitasking abilities.
· Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
· Ability to maintain confidentiality and handle sensitive information responsibly.
· Positive, proactive, and solution-oriented approach to work.
Work Location: In person
Click on Apply to know more.