Website:
mamayaresorts.com
Job details:
Front Desk Manager
📍 Location: Near Bahadurgarh, Garh Mukteshwar, Hapur – 245208, Uttar Pradesh, India
About the Role
Mamaya Resorts & Spa is looking for a friendly, professional, and customer-focused Front Desk Manager to be the first point of contact for our guests. If you have excellent communication skills, a positive attitude, and a passion for hospitality, we'd love to hear from you.
Key Responsibilities
- Welcome guests with a warm and professional attitude.
- Handle guest check-ins and check-outs efficiently.
- Answer phone calls and respond to guest inquiries.
- Manage room reservations and booking records.
- Coordinate with housekeeping and other departments for smooth guest service.
- Handle guest requests and resolve concerns professionally.
- Maintain accurate records and ensure the reception area is clean and organized.
- Provide information about resort facilities and local attractions.
Requirements
- Minimum Qualification: 12th Pass / Graduate.
- Previous experience in Front Office, Reception, or Hospitality is preferred.
- Excellent English and Hindi communication skills.
- Good personality and professional appearance.
- Basic computer knowledge (MS Office, Email, Hotel PMS is an advantage).
- Strong customer service and interpersonal skills.
- Ability to work in rotational shifts, weekends, and holidays when required.
What We Offer
- Competitive Salary
- Professional Work Environment
- Career Growth Opportunities
- Supportive Team Culture
- Meals & Other Benefits (as per company policy)
How to Apply
Interested candidates can apply through LinkedIn or share their updated resume hr@mamayaresorts.com
Join Mamaya Resorts & Spa and become part of a team dedicated to delivering exceptional hospitality experiences.
Click on Apply to know more.
