UPASANI SUPER SPECIALITY HOSPITAL PVT. LTD.
Website:
ussh.in
Job details:
Company Description Upasani Super Speciality Hospital (USSH) is a 60-bed multi-speciality hospital in Mulund, Mumbai, continuing a 50-year legacy of healthcare service.
Role Description The Front Desk Executive is a full-time, on-site role based in Mumbai. The person in this role will welcome and guide patients and visitors, manage check-in and check-out procedures, and ensure a smooth flow at the reception area. Day-to-day responsibilities include answering phone calls, managing appointment scheduling, maintaining visitor and patient records, and coordinating with medical and administrative staff for timely support. The Front Desk Executive will handle inquiries, provide accurate information about hospital services, and assist in billing and documentation processes as needed. Maintaining a professional, calm, and courteous demeanor at all times is essential to ensure a positive experience for patients and their families.
Qualifications
- Candidates should possess strong Customer Service and Receptionist Duties skills, including managing patient queries and front desk operations.
- Candidates should possess excellent Communication and Interpersonal Skills to interact effectively with patients, visitors, and staff.
- Candidates should possess professional Phone Etiquette skills to handle calls, route inquiries, and manage appointments courteously.
- Basic computer literacy and familiarity with hospital or clinic management software are beneficial.
- Prior experience in a healthcare front desk or hospitality environment is preferred.
- Ability to remain organized, handle multiple tasks, and maintain confidentiality of patient information.
- Any Graduate with relevant experience.
- Rotational Shift is compulsory.
Interested Candidate can mail their resume on hr@ussh.in or 9819868220.
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