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Company Description Fortune Park Hotels Limited, established in 1995, is a part of the ITC Hotels portfolio, one of India’s most respected hospitality groups with over 140 hotels across more than 90 destinations. The Fortune brand focuses on the mid-market to upscale segment in key business and leisure locations, offering contemporary accommodation and personalized service at strong value. Guests benefit from convenient locations, diverse cuisine, efficient service, and competitive pricing, making the chain a preferred choice for a wide range of travelers. Fortune Park Hotels has received multiple national and international awards over the years, consistently being recognized as a leading premier and upscale business and leisure hotel chain in India.
Role Description The Food and Beverage Executive role is a full-time, on-site position based in New Delhi at Fortune Park Hotels Ltd. The role involves overseeing daily food and beverage operations, ensuring high service standards in restaurants, bars, banquets, and in-room dining. Responsibilities include coordinating with culinary and service teams, monitoring quality and presentation of food and drinks, implementing service protocols, and managing guest feedback to maintain excellent customer satisfaction. The Food and Beverage Executive will support inventory management, assist in training and guiding team members, and help streamline processes to achieve revenue and cost-control targets. The role also requires close collaboration with other hotel departments to support events, promotions, and overall guest experience.
Qualifications
- Strong Food & Beverage and Food Service skills, with experience in hotel or restaurant operations.
- Excellent Customer Service skills, with a focus on creating positive guest experiences and handling feedback professionally.
- Effective Communication skills, including clear verbal and written communication with guests and team members.
- Foundational Culinary Skills to coordinate effectively with kitchen teams on menus, food quality, and presentation.
- Previous experience in food and beverage supervision or executive-level responsibilities in hospitality.
- Diploma or degree in Hotel Management, Hospitality, or a related field is preferred.
- Ability to work flexible schedules, including weekends and holidays, as per hotel operations.
- Strong organizational, problem-solving, and team management abilities, with attention to detail and service standards.
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